Retail Data Administrator

1 week ago

Crestmead, Australia Metcash Full time

**Joining the Metcash Family**
At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.
Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

**About the Opportunity**
We have an exciting opportunity to join Metcash as a Retail Data Administrator. Our Retail Technology team oversees independent grocery, liquor and convenience retail partners, to ensure they have the right systems, processes and data to streamline their store operations.
This role will be responsible for ensuring data exchanged with retailers is timely and of quality. In addition, you will also ensure that our internal tracking data is managed efficiently.

**In this Role**
- Develop a deep understanding of data flows between Metcash, retailers, and external partners.
- Learn and manage systems that create, monitor, and move data through the business.
- Maintain product and customer promotional data to ensure accurate in-store execution and rebate payments.
- Collaborate with retail system partners to improve interface reliability and data quality.
- Work with internal teams to manage data and improve processes, acting as an agent of change when needed.
- Document data processing and management, create training materials, and provide backup support for the Retail Team Help Desk team.

**You’re Likely a Match If**
- Retail experience with back office functions (ideally in grocery or liquor industry)
- Attention to detail and accuracy is a must
- Intermediate Microsoft Excel skills
- Excellent verbal and written communication skills, both at technical and customer service levels
- A positive attitude and the ability to ‘do-what-needs-doing’ to support our field service and helpdesk teams, while still performing the primary role of ensuring timely data flow at the required level of quality.

**Life at Metcash**
Experience a supportive and flexible work environment, our team enjoys 4 days onsite and 1 day remote.
Enjoy a 5th week of annual leave every year after your first year.
Benefit from 2 well-being days and 1 volunteer day annually.
An abundance of learning, development, and career growth opportunities.
12 weeks of gender-neutral paid parental leave for primary carers.
Proudly awarded “Bronze Employer for LGBTQ Inclusion”.
Recognised as 45th in the global "Equileap Top 100" for initiatives on gender equity.
- ️A neutral gender pay gap of under 5% as published by WGEA 2023- 2024

Gold accreditation by Mental Health Australia.
Incredible value discounts and perks through our team member app, “Our Local”.

**About Us**
Metcash is Australia’s leading wholesale distribution company, with revenue exceeding $18 billion in FY24. We’re also an ASX top 100 listed company.
We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.
- Join us and be part of something bigger_

LI-KS1
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