National Retail Sales Manager

20 hours ago

Crestmead QLD, Australia PTC Phone Tech & Comm Full time $120,000 - $180,000 per year

National Retail Sales Manager

Lead from the front. Build resilience. Drive results nationwide.

At PTC Phone Tech & Comm, we're more than just smart device repairs and accessories—we're leaders in creating memorable customer experiences. With over 80 stores across Australia, we set the industry standard in retail leadership, service, and innovation.

We're now searching for a National Retail Sales Manager to join our senior leadership team. This is a career-defining opportunity for someone resilient, hands-on, and passionate about driving results. This role blends strategic leadership with frontline action—spending around two days a week in our Brisbane Head Office, and the rest out in stores, shoulder-to-shoulder with our people. Travel across each state will be required throughout the year.

What you'll be doing:

  • Leading retail sales performance nationwide, inspiring leaders and delivering results.
  • Coaching and mentoring Area Managers and store leaders, building resilient and high-performing teams.
  • Partnering with the executive team to design and deliver retail strategies that put customers first.
  • Owning retail reporting—using strong Excel and data analysis skills to track, interpret, and drive performance outcomes.
  • Being a visible leader: in stores, on the floor, leading from the front and driving accountability.

What you'll bring:

  • Proven success in leading multi-site retail sales teams at a national or large regional level.
  • Strong Excel and reporting skills, with the ability to turn numbers into insights and action.
  • Resilience, energy, and a natural ability to motivate and inspire.
  • Commercial and strategic acumen with a results-driven mindset.
  • A passion for developing leaders and shaping culture at scale.

Why PTC?

  • Join the senior leadership team of a growing national retailer.

  • Be part of a values-led culture where our principles guide success:

  • Trust: Build confidence through clear reporting and consistent results.

  • Sincerity: Lead with honesty and genuine care for your people and customers.
  • Simplicity: Use clear communication and reporting to turn data into action.
  • Teamwork: Partner with leaders and frontline teams to achieve one goal together.
  • Challenge: Push boundaries, drive performance, and inspire resilience nationwide.

A national stage where your leadership directly shapes results and customer experience.

The chance to leave your mark and set the industry standard in retail.

If you're ready to lead from the front, build resilient teams, and drive results across Australia, we'd love to hear from you.

Company Overview

More than a workplace: PTC is a community where teamwork, growth, and purpose drive everything we do.

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