Team Leader

**Joining the Metcash Family** At Metcash, you’re part of something bigger. You get all the perks of a small business heart, without missing out on the big business support. Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark. **About the Opportunity** In this pivotal role, you will lead a team of credit analysts and support officers, guiding them to conduct thorough research and accurately articulate customer risk profiles. You’ll ensure trading terms and credit limits align with the appropriate risk assessment, balancing opportunity and risk effectively. Additionally, you will oversee the credit administration function, focusing on minimising risk through proactive management of account closures and ownership changes for customer venues. If you are a strategic leader with a passion for risk management, team leadership, and delivering exceptional customer experiences, we invite you to join us in shaping a robust and forward-thinking credit function. **In this Role** - Lead professional and efficient customer onboarding and credit administration processes - Train, develop, and manage credit administration staff to ensure high performance - Design and implement controls to minimise credit-related risks and ensure compliance - Oversee credit risk management, including data analytics, risk assessment, and customer terms - Liaise with internal and external stakeholders to protect ALM’s interests and improve outcomes - Drive projects to enhance customer experience, improve platforms, and reduce credit risk exposure **You’re Likely a Match If you have** - Good leadership and development of people skills - Excellent written and communication skills - Knowledge and experience in PPSR legislation - Knowledge and experience of consumer and commercial credit legislation - Prior experience in managing a team of credit administration professionals **Life in ALM at Metcash** Experience a supportive and flexible work environment. We are a FlexReady accredited workplace Enjoy a 5th week of annual leave every year after your first year. Benefit from 2 well-being days and 1 volunteer day annually. An abundance of learning, development, and career growth opportunities. 12 weeks of gender-neutral paid parental leave for primary carers. Proudly awarded “Bronze Employer for LGBTQ Inclusion”. Recognised as 45th in the global "Equileap Top 100" for initiatives on gender equity. - ️A neutral gender pay gap of under 5% as published by WGEA 2022- 2023 Gold accreditation by Mental Health Australia. Incredible value discounts and perks through our team member app, “Our Local”. **About Us** Metcash is Australia’s leading wholesale distribution company, with revenue 1 exceeding $18 billion in FY23. We’re also an ASX top 100 listed company. We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars. **Join us and be part of something bigger** LI-ER1 #INFLA