Project Officer

The purpose of the Project Officer is to provide specialist expertise to support the Project Implementation Manager to successfully delivery of large scale, Information and Communication Technology (ICT) enabled business change program/projects within an IWFM Implementation team. This role will also provide program support, secretariat and administration functions. This role reports to the Project Implementation Manager with an in direct reporting line to the Program Business Manager - Central.

**Key Responsibilities of this role**:

- Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.
- Support and coordinate the delivery of specialised and/or small to large work packages and projects, ensuring solutions delivered are responsive to customer needs and sustainable in a complex Health environment.
- Ensure projects are managed in accordance with best practice guidelines and the Queensland Health formal project management approach and methodologies, to enable the achievement of consistent and quality project outcomes.
- Develop or assist with the development of project management documentation, including formal project plans, schedules and status reports.
- Monitor and report on work package activities against agreed criteria.
- Monitor resource allocation within the agreed work package against the Project forecasts.
- Support risk and issue identification, assessment and mitigation activities by ensuring risks and issues are documented, reviewed and escalated as appropriate.
- Maintain program/project files in accordance with Queensland Health regulations and policies.
- Assist with the compilation of project management reports and other general administrative and secretariat tasks.
- Ensure use of appropriate project management techniques, methodologies and tools in line with Queensland Health policy.
- Maintain relationships with and between internal and external stakeholders, facilitate effective communications and foster relationships through lessons learned, feedback mechanisms and management of expectations.
- Develop and review project deliverables to ensure they meet quality standards and comply with Queensland Health policies, strategies and architecture.
- Ensure that all project artefacts, reporting and management is coordinated using the approved project management tools, process and methodologies used by Queensland Health.

**Key Experience Required for the role**:

- Experience in project environment, including risk management, reporting, and an ability to coordinate the delivery of work packages.
- Experience in, or the ability to assist with the compilation of program/project information, maintenance of program/project files and the preparation and presentation of management reports and governance committee minutes.
- Knowledge of appropriate project management methodologies (preferably PRINCE2), and an ability to provide advice on the use of appropriate project management techniques, methodologies and tools.
- Proven effective oral and written communication skills, and an ability to work in a team environment developing effective relationships with stakeholders.
- Demonstrated analytical, conceptual and problem-solving skills and an ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.

**Ideal Qualifications Required**:

- While not mandatory, relevant professional qualifications (such as ITIL or PRINCE2, P30) or other Project Management qualifications would be well regarded.
- Experience in Project Management software (eg: PPM).

**Like to know more?**

Your interest will be treated in the strictest of confidence.