Customer Service Inbound Call Centre

2 weeks ago

Sydney, Australia Keegan Adams Full time

Our client is a leading financial services organisation. Their business has been going from strength to strength over the last few years and as a
**direct result of internal promotions,** they are continuing to expand their customer service team. We are therefore currently looking for
**Customer Service Superstars** to work in a permanent capacity.

**Purpose of the role**:
***
Your responsibility is to ensure the level of service to the customer’s is exceptional and responded to in a timely and efficient manner.

**Role Responsibilities**:

- The ability to work in a fast paced, high-volume environment
- Have a problem-solving mindset
- Provide an exceptional service experience in each and every call
- Work towards KPI’s and maintain an updated database

**To be successful, you MUST have**:

- Experience in a call centre/customer service environment (hospitality, retail, etc)
- Passion to build a career in a corporate environment
- A friendly, confident and helpful manner and positive attitude
- Excellent verbal and written communication skills
- Strong interpersonal skills and attention to details
- Strong problem-solving and organisational skills

**We are interviewing immediately so please send in your resume via the APPLY link today or call Jessica on 0482 088 545 for a further discussion.

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