Administration and Office Support

**About the Company**

Electrotech's core business is the servicing and sale of high-quality communications and navigation equipment for the civilian and naval maritime sectors. Electrotech also supplies and supports land mobile satellite communication systems to a wide range of customers. A wholly Australian owned enterprise, Electrotech was founded in 1989 and quickly established its current reputation as the industry service leader for marine electronics and satellite communications equipment in Australia.

**About the Role**

Casual position based at our office in Bibra Lake.

Full time or part time hours : 25-30 per week (can be discussed).

Electrotech requires an enthusiastic & dynamic individual with a broad range of admin, project sales and service support and accounting skills. Electrotech has eight office sites located around Australia and you will be part of the business support team jointly reporting into the Perth Branch Manager and Sales Manager.

**Core Duties / Responsibilities**
- Coordination of the Cairns sales and service efforts including assisting the sales and service teams.
- Stock control, manually checking and booking in/out stock.
- Responsible for quoting of small tasks.
- Assist with calls and/or correspondence with external customers.
- Basic invoicing and payment of small creditors as directed.
- Office management and administration duties as required.

**Skills and Experience**
- Demonstrated previous experience as an administrator.
- Fine attention to detail - accuracy is vital in this role.
- Flexibility and an eagerness to learn, look for work.
- An ability to work autonomously.
- Proven track record of meeting tight deadlines.
- Commitment to high level customer service.
- Fork lift license a bonus
- Experience with MS Office MS Windows, MS Access
- Strong written and oral communication skills.
- Demonstrates problem solving, investigation and numerical skills.

**About the role**

We are seeking a suitably qualified and enthusiastic administrator to assist the service and sales teams in NSW, at our head office in Brookvale. With your help this role will make the teams be more efficient and lead to a better customer and staff experience.

Essential prerequisites:

- Australian residency
- Excellent communication and customer and team management skills
- Ability to assist with multiple service and sales initiatives at once
- Coordinate and organise the service team
- Complete quotes
- Assist with calls and correspondence with external customers
- Administration and office duties as required

Highly desirable prerequisites:

- Prior experience as an administrator in a fast-paced role for a similar trade industry, perhaps you are a coordinator or administrator for a electrian or car dealership or plumbing business and looking for a new challenge. A background in commercial and/or military shipping is not a prerequisite

**Responsibilities**:

- Ensuring all service requests for NSW are captured in the system
- Organising inductions and access, WHS, and medicals for field staff
- Complete OQE and sometimes complex paperwork requirements
- Updating rosters, pivoting with solutions if things change
- Stock and purchase control, including raising purchase orders
- Sales and service quotes and end to end handling
- Job finalisation and working with accounts on timely invoicing
- Adhoc administrative tasks

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 38 per week

**Salary**: From $50,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Flexible hours

Supplemental pay types:

- Bonus
- Overtime pay

COVID-19 considerations:
All government directives regarding covid are adhered to. WHS is important to us

**Experience**:

- Customer service: 1 year (preferred)
- coordination: 5 years (preferred)
- Administration: 3 years (preferred)