Customer Service Representative

2 weeks ago

Rocklea, Australia Opal. Full time

**Discover Opal.**

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

We stand for innovation, smart solutions, and sustainability

**Discover the Opportunity.**

Opal Fibre Packaging Australia provides a full service offering in corrugated cardboard box packaging from design and product testing through to supply chain integration. We have an exciting opportunity for a Customer Service Representative to join the team at our site in Rocklea (Queensland).

The key focus of this role will be to:

- Providing ongoing support to both internal and external stakeholders
- Management of cases within CRM system to achieve recommended close out times and effective resolution for customers
- Providing prompt communication to customers with regards to order status when required
- Ensuring customer queries are handled efficiently and to the customer's satisfaction
- Developing strong ongoing relationships with customers

**Discover your sustainable future**

We can offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.

For this role we would ideally like you to have:

- Previous experience in a fast-paced customer service and admin environment
- Experience in using CRM systems is required (SAP or Microsoft Dynamics experience would be highly regarded)
- Experience working in a manufacturing/ warehousing/ FMCG environment would be highly regarded
- Advanced level of attention to detail, accuracy, and quality
- Prioritization and problem-solving skills
- The ability to remain calm under pressure
- Confidence in building relationships over the phone to resolve issues

  • Customer Experience Representative

    2 days ago

    Rocklea, Queensland, Australia PLUNGIE PTY LTD Full time $60,000 - $80,000 per year

    OUR BUSINESSPlungie is an award-winning, world-first product that's pioneering the future of swimming pools. Our pools aren't just an innovative product solution, they're a revolutionary process solution that gives builders more control over their projects and customers a faster, easier, and more often than not, cost-effective solution for a premium swimming...

  • Technical Sales Representative Diesel and Ev

    2 weeks ago

    Rocklea, Australia Bus Stop Sales & Service Full time

    **We are looking for someone who shares our passion for making our evolving our industry from Diesel to Electric buses.** Bus Stop Sales and Service Pty Ltd has an exciting opportunity for a Technical Sales Representative to join us in a **full-time** capacity**. We are a leader in the diesel and electric vehicle space with great work and...

  • Customer Service Officer

    5 days ago

    Rocklea, Queensland, Australia REMONDIS Australia Full time $60,000 - $80,000 per year

    REMONDIS is one of the world's largest recycling, service and water companies. We're a privately owned family company headquartered in Germany, with over 40,000 employees and operations on four continents. We've been here in Australia since 1982.The waste industry is evolving at a cracking pace. REMONDIS Australia is also in the midst of our own...

  • Equipment Customer Service Driver

    2 days ago

    Rocklea, Australia Kennards Hire Full time

    **Equipment Customer Service Driver - Permanent** **Lift and Shift Rocklea** - ** Largest family-owned equipment hire company in ANZ + great employee benefits**: - ** Culture is our secret sauce-we care about our team mates & customers like family**: - ** Ongoing training & career development-no experience needed**: - ** Monday to Friday only - no...

  • Equipment Customer Service Driver

    4 days ago

    Rocklea, Australia Kennards Hire Full time

    **Equipment Customer Service Driver - Permanent** **Lift and Shift Rocklea** - ** Largest family-owned equipment hire company in ANZ and still growing**: - ** Culture is our secret sauce-we care about our team mates & customers like family**: - ** Culture is our secret sauce-family, innovation, customer service, down to earth**: - ** Ongoing training &...

  • Sales Representative

    6 days ago

    Rocklea, Australia FMD Produce Pty Ltd Full time

    We are seeking an experienced and results-driven Sales Representative to join our team. Join a reputable Queensland fruit and vegetable company with a wide product range covering fresh fruits and vegetables, as well as other grocery lines and much more. **About You**: - Pro-active self-starter - vibrant and driven to succeed in a relatively autonomous...

  • Business Development Representative

    3 hours ago

    Rocklea, Queensland, Australia Vision Freight Systems Full time $90,000 - $120,000 per year

    Business Development Representative – Logistics QLD Territory Hybrid Role Based in Rocklea Brisbane, QLDAttractive Salary + Car Allowance + Commission SchemeJoin a Family-Owned Business with Strong Values and a Supportive CultureAre you a driven sales professional with a solid understanding of logistics? Do you have an established network and a passion for...

  • Customer Service

    5 days ago

    Rocklea, Queensland, Australia Hybuilt Retaining Systems Full time $60,000 - $80,000 per year

    Hybuilt Retaining Systems – Full Time | South East QueenslandAbout UsHybuilt Retaining Systems is a leading retaining wall manufacturer and supplier, proudly servicing South East Queensland and Northern New South Wales for over 10 years. We're known for our high-quality products, engineering precision, and exceptional customer service — values that have...

  • Customer Service

    2 weeks ago

    Rocklea, Queensland, Australia Watts Next Pty Ltd Full time $45,000 - $60,000 per year

    Bus 4x4 Group is an Australian owned and operated 4x4 conversion company and bus body builder, supplying safe and reliable 4WD buses in Australia and around the world.They have provided quality and reliable 4x4 buses for the past 14 years to the mining, resources, and remote community sectors.With significant investments made and growth in the past few...

  • Sales Support Representative

    6 days ago

    Rocklea, Australia DuluxGroup Full time

    Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support - Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth - 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us. **Our...