Customer Service

5 days ago

Rocklea, Queensland, Australia Watts Next Pty Ltd Full time $45,000 - $60,000 per year

Bus 4x4 Group is an Australian owned and operated 4x4 conversion company and bus body builder, supplying safe and reliable 4WD buses in Australia and around the world.

They have provided quality and reliable 4x4 buses for the past 14 years to the mining, resources, and remote community sectors.

With significant investments made and growth in the past few years they have just recently expanded their premises, service offering and distributors channel nationally and internationally.

As they continue their growth, they are looking for a committed and eager to learn Aftersales & Client Solutions Coordinator.

About the Role

We are seeking a self-motivated and customer-focused individual to join our Client Solutions team. You'll play a vital part in supporting sales, coordinating technical and warranty processes, and assisting with key administration tasks that keep our business running smoothly.

Key Responsibilities

  • Customer Service – Build strong relationships with customers and distributors, manage enquiries, coordinate technical support and warranty processes, and keep customers informed every step of the way.
  • Internal Sales – Provide seamless support to the sales team, maintain accurate customer records in our CRM (MYOB), and assist with sales/purchase orders when required.
  • Administration – Support a range of administrative activities, from reporting to documentation updates, while contributing to continuous improvement initiatives across the business.

Key skills and experience:

  • Proven experience in customer service or internal sales
  • Excellent communication and relationship management skills
  • Strong organisational and problem-solving abilities with keen attention to detail
  • Proficiency in Microsoft Office and CRM systems (MYOB experience an advantage)
  • A collaborative team spirit, with the initiative to work independently when needed
  • Background in manufacturing, logistics, or transport (desirable)

Why Join Us?

  • Be part of a market-leading business with a strong reputation in the industry
  • Work in a collaborative and supportive team environment
  • Opportunities to contribute to process improvements and business growth
  • Play a key role in delivering an outstanding customer experience

If you are passionate about customer service and want to be part of a dynamic team driving Australia's leading 4x4 bus solutions, we'd love to hear from you

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