
Customer Claims Specialist
2 weeks ago
Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Sunbeam, Rubbermaid, Sistema, Sharpie, Coleman and NUK, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership and Leadership.
We embrace and live our values every day, in all we do, together we have built a winning culture in which employees feel a true sense of belonging, fulfillment and satisfaction and act as a force for good.
**Summary of the role**:
We are recruiting a **Customer Claims Representative** professional, who is passionate about finance and eager to contribute to our success in the Asia Pacific region. Allowing you to leverage your skills in a professional environment while advancing your career in the finance industry. Reporting to the Claims Manager, you will play an integral role in assisting to manage customer claims. With a variety of warranty, short supply and pricing claims you will need to be able to work within a team and work independently to meet the required daily KPIs. You will also need to investigate and solve issues related to stock claims. This is a high-volume role that requires accurate diligent processing and ability to cope under pressure
At our company, we believe in fostering a culture of growth and development, where every team member has the opportunity to thrive and excel. As a member of our Asia Pacific regional finance team, you will have access to a wealth of resources and support to help you reach your full potential. Newell Brands prides itself on providing ample opportunities for learning, skill development, and career advancement.
**Skills & Experience**:
- Minimum 3 years’ experience in a high-volume accounting roles
- Permanent resident of Australia
- Be proactive and display a positive can-do attitude
- Strong attention to detail and high accuracy skills
- Excellent customer service and communication
- Effective problem solving and resolution skills
- Ability to work within a team environment
- Flexible working hours during peak periods
- Ability to foster strong relationships with customers and sales teams
- Experience in SAP and Salesforce is highly regarded, but not essential
- Exposure within FMCG Industry is preferrable.
**What’s in it for you?**
- Be supported to excel in your role, ongoing learning, and development
- Be a part of a fun, hardworking and people focused organisation
- State of the art offices, great cafes and free onsite parking
- Competitive salary, wellness day, flexibility and so much more
**What will you be responsible for?**
- Effectively processing credit claims using SAP and Salesforce systems
- Working closely with customers, sales and customer service to resolve outstanding claims
- Liaising with transport companies and logistic both locally and international
- Efficiently follow up payment for rebilled claims
- Professionally handle high volume transactions
- Identify and implement best practice financial processes and procedures
- And more
**What you need to be successful?**
- A high level of problem-solving skill is required
- Effective conflict resolution and negotiation skills
- Process oriented, meticulous nature and good attention to detail with strong focus on continuous process improvement
- Ability to work well with AR team, Sales, Customer service and Logistics teams
- Work well within a fast-paced environment
- Make informed decisions with clarity and in the best interest of the business
- Demonstrate ability to interact with all levels within the organisation and external parties
- Ability to report and verbally communicate to senior management
- Confidence to call and discuss rejected claims to customers and/or sales.
-
Claims Administrator
2 weeks ago
Scoresby, Australia Australia Wide Office Staffing Full time**Wonderful opportunity - Temp view to Perm - Scoresby location** - $36.50 per hour - Office based in Scoresby - Temp to Permanent Opportunity - 8.00am to 4.00pm - 38 hour a week - Monday to Friday **The company** A corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related...
-
Injury Management Specialist
2 weeks ago
Scoresby, Australia Monash Health Full timeReference Number - 65532 - Employment Type - Full Time Ongoing - Entity - Monash Health - Department - Health, Safety and Wellbeing - Location - Scoresby - Position Summary - Join a leading health organisation working with a diverse workforce - A supportive and positive team culture - Flexible working arrangements in working from home and onsite **Embark on...
-
Injury Management Specialist
2 weeks ago
Scoresby, Australia Monash Health Full timeJob Requisition ID: 3120 - Legal Entity: Monash Health - Location: Scoresby, VIC, AU, 3179 - Employment Type: Full Time - Posting Date: 9 Dec 2024 **Monash Health is a great place to work** Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe,...
-
Customer Service Advisor
6 days ago
Scoresby, Australia Cummins Inc. Full time**Customer Service Advisor - Parts** **Description** Our culture believes in **POWERING YOUR POTENTIAL**. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while...
-
Inside Sales Specialist
2 weeks ago
Scoresby, Australia Johnson Controls Full time**About the role**: The Inside Sales Specialist (ISS) is essential in supporting customers by identifying their needs and providing customized solutions, with a strong emphasis on pricing strategies. The role is designed to enhance customer retention and maximize sales opportunities. The ISS works closely with outside sales, customer service, product...
-
Inventory Solution Specialist
1 week ago
Scoresby, Australia Blackwoods Full timeCompany vehicle, incentives, discounts, shares & more! - Based in Scoresby, with regular travel to sites across VIC & TAS - Supportive Management, great team culture and career development **YOUR OPPORTUNITY** Due to exciting growth in the business, we are looking for a dynamic **Inventory Solutions Specialist** to join our team based out of **Scoresby...
-
Service Coordinator
2 weeks ago
Scoresby, Australia Johnson Controls Full time**The company**: - This role will be fixed term finishing on _**_31_**_ _**_December 2025_**_._ **About this opportunity**: - Providing operational support to the Service Operations Manager and service teams **How you will do it**: - Review and manage weekly OT, warranty utilisation reports and completion of timesheets - Review and approve employee...
-
Sourcing Specialist
2 weeks ago
Scoresby, Australia Monash Health Full timeReference Number - 59832 - Employment Type - Full Time Ongoing - Entity - Monash Health - Department - Procurement Services - Location - Scoresby - Position Summary - Lead end to end sourcing activities across a range of direct/indirect categories - Manage tender steering teams, project teams and key stakeholders during the RFx - Analyse data, compete and...
-
Sourcing Specialist
1 week ago
Scoresby, Australia Monash Health Full timeReference Number - 62223 - Employment Type - Full Time Ongoing - Entity - Monash Health - Department - Procurement Services - Location - Scoresby - Position Summary - Improve quality of products & services and ensure supply security - Analyse and identify saving opportunities with our internal stakeholders - Negotiate performance-orientated contracts based...
-
Sourcing Specialist
3 days ago
Scoresby, Australia Monash Health Full timeReference Number - 62030 - Employment Type - Full Time Ongoing - Entity - Monash Health - Department - Procurement Services - Location - Scoresby - Position Summary - Analyse and identify saving opportunities with our food management team - Guide and lead end to end sourcing activities following policy requirements - Negotiate performance-orientated...