Customer Service Officer

6 days ago

Rocklea, Australia TECSIDE Full time

**Duties may include**:

- Coordinating placement and delivery of all orders
- Receiving and processing sales orders
- Daily order management reporting
- Resolve order issues eg blocked orders, pricing and lead-time discrepancies
- Invoicing
- Conduct checks for new product lines and order products
- Respond to customer queries regarding orders, credits, delivery dates, pricing, new business queries, etc.
- Answer phone calls

**To be successful, you will have**:

- Excellent customer service skills
- Excellent written and verbal communication skills
- Be reliable and hard working
- Experience using databases (SAP preferred but not essential)
- Ability to build customer relationships on the phone and resolve issues
- Attention to detail

**How to Apply**:
**Job Types**: Full-time, Temp to perm, Contract

**Salary**: $30.00 - $32.00 per hour

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person

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