Customer Service

2 days ago

Rocklea, Queensland, Australia Simon George and Sons Full time $45,000 - $60,000 per year

Simon George & Sons has been supplying Australia's top chefs, restaurants, hotels, and institutions with premium fruit and vegetables since 1927. Four generations on, we've still got family at the heart of our business and freshness at the centre of everything we do.

With big growth across our operations, we're looking for a sharp, motivated Customer Service professional to join the team. If you're organised, great with people, and love keeping things running smoothly, this role is for you

About the Role

  • Processing customer orders and invoices accurately in our ERP system (Fresh)
  • Answering calls, responding to enquiries, and solving issues quickly
  • Coordinating delivery runs and booking third-party transport to keep orders on time
  • Managing delivery documents, credit requests, and customer account updates
  • Being the go-to contact for customers and suppliers, building strong relationships
  • Permanent part-time role, Monday to Wednesday, 2pm to 10pm

What You'll Bring

  • Strong attention to detail and accuracy in data entry
  • Comfortable juggling phones, systems and spreadsheets at once
  • Clear, confident communication skills (written and verbal)
  • A team-first attitude, with the ability to work independently
  • Energy, initiative, and a desire to build a long-term career with us

What You'll Get

Weekly team lunches – yes, the good stuff

Monthly fresh produce box – just for being part of the crew

Paid day off on your birthday – go celebrate properly

Milestone bonuses – because loyalty should be rewarded

Employee Assistance Program – support for you and your family when it's needed most

We're serious about safety — it's how we look after each other, our customers, and our community. That includes regular and random drug and alcohol testing as part of everyday work at SGS.

We're not your average customer service gig. We move fast, work hard, and have a damn good time doing it. If you're keen to be part of a growing team that values effort, accuracy, and attitude, we want to hear from you.

Sound like you? Don't sit on it, apply now and grow with us.

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