Inbound Customer Service Consultant

8 hours ago


Canning Vale, Australia New Start Full time

We are looking for an enthusiastic **Customer Care Consultant** to join our team based in **Canning Vale WA** to provide an exceptional level of service to our growing customer base.

**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**

**Your key responsibilities include, but not limited to**:

- Inform customers of new product range and services where applicable
- Understanding customer’s sales history and proactively identifying requirements
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Take ownership in continuing and cultivating all customer interactions

**To be successful, you will have**:

- Industry knowledge or experience in a high-volume call centre environment preferred but not essential
- Outstanding customer service skills and the ability to work unsupervised in a small team
- Clear verbal and written communication skills are necessary
- Applicants with an advanced understanding of Microsoft or Cloud based CRM programs - training will be provided.
- Forward thinker who can think outside the box

**Salary**: $50,000.00 - $55,000.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Canning Vale WA: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you identify of Aboriginal or Torre strait Islander Decent
- Are you Covid Vaccinated

**Experience**:

- Customer service: 1 year (preferred)
- Administration: 1 year (preferred)
- Call centre: 1 year (preferred)

Licence/Certification:

- Drivers licence (preferred)



  • Canning Vale, Australia New Start Full time

    **Immediate Start** We are looking for an enthusiastic **Customer Care Consultant **to join our customer service team based in **Canning Vale WA, **to provide an exceptional level of service to our growing customer base. **Your key responsibilities include, but not limited to**: - Inform customers of new product range and services where applicable -...


  • Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: Our...


  • Canning Vale, Australia Metcash Full time

    We are looking to hire a part time Customer Service Officer for a period of 6mths. Working approximately 30 hours per week - across Monday to Thursday, you will be looking after the ALM (Australian Liquor Marketers) Customer Service functions within our Canning Vale office, servicing the Western and Central Regions of Australia. You will need to increase...


  • Canning Vale, Australia New Start Australia Full time

    **Customer Service Consultant** - Immediate start - Monday to Friday - Full time hours (8 hours shifts between 7am and 7pm) Our Client is Australia’s leading supplier of industrial and safety products. Right now they are looking for experienced **Customer Service / Administrators** to join their friendly team based at Canning Vale, WA. **About you**: -...


  • Canning Vale, Western Australia Lite n' Easy Full time $60,000 - $90,000 per year

    Introduction:At Lite n' Easy, we're more than just meals - we're about helping Australians live healthier, happier lives. Whether it's supporting weight loss goals or maintaining a balanced lifestyle, we make healthy eating simple and enjoyable. Our team is driven by purpose and pride, crafting meals that are both nutritious and full of flavour.Are you...


  • Canning Vale, Australia New Start Full time

    We are looking for enthusiastic **Customer Care Consultants **to join our customer care team based in **Canning Vale, Perth **to provide an outstanding level of service to our largest mining customer. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the...


  • Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers...


  • Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain. We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers in a...


  • Canning Vale, Australia Blackwoods Full time

    Join an iconic Wesfarmers business, leaders in industrial & safety supplies - Great employee benefits with ongoing training & career development - Max term positions with the potential of extension or permanency **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big...


  • Canning Vale, Australia Blackwoods Full time

    We have an excellent opportunity for highly motivated individuals with the experience and aspiration to work in an industry-leading and dynamic environment. Joining Blackwoods as a Customer Care Consultant for our National Customer Care team, you will be responsible for providing an exceptional level of service to portfolio of national Industrial and Retail...