Head of Sales

This role is responsible for building and maintaining a specific sales pipeline, regularly interfacing with existing and new customers and focus on expanding the DP World share of wallet with the end customer. The Head of Sales will secure, retain, and maintain customers including account management programs with the aim to scale the logistics business as well as leveraging existing networks within the related sector to drive continual growth.

This role will work closely with DP World business divisions and stakeholders to grow identify, build, lead and close major business opportunities that position DP World as a leader with the customer base. The key roles and responsibilities of this role include but are not limited to:
Sales and Customer Solutions:

- Lead generations to build and support current and future vertical pipeline
- Regular interface with prospective and current customers
- Develop and build sales pipeline short, medium and long term opportunities that fit the business strategy
- Successfully close out customers opportunities which provide a profitable return to the business and align with the DP World Sales Strategy
- Establish, maintain and improve key account management practices to ensure retention and improvement to customer base

Pipeline Management:

- Deliver all Customer KPI’s in accordance with the Sales Strategy/plan
- Accountable to grow and optimise profitable commercial revenue streams

Account Management:

- Accountable for the ongoing management of allocated customer base
- Accountable for growing customer base
- Accountable for offering additional services to existing customers

**About you**
- 7+ years’ experience in sales development role particularly focused on the related sector
- Experience in the industrial vertical in freight forwarding, landside logistics or supply chain management roles
- Able to manage priorities, be well organised, methodical and deal well under pressure
- Excel in customer lead generation experience
- Experience in driving and developing relationships in new verticals in the freight forwarding or related market
- Experience in developing customer relationships with a high retention rate
- Excellent consultative sales and relationship management

**Supporting equality**

At DP World, we value and respect the different perspectives and experiences our people bring to work each day. We aim to increase the diversity of our workforce - leading to a range of different thinking, perspectives and ideas that create the innovation we need to drive better business results. We aim to have a work environment where everyone feels included and everyone can realise their full potential.

**About DP World Logistics**

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

**Application details**

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