Language Services Manager

1 week ago

Melbourne, Australia Austin Health Full time

Location: Melbourne | Northern Metropolitan

Job type: Ongoing - Full Time

Organisation: Austin Health

**Salary**: $50 - $60

Occupation: Health and Allied Health

Reference: 1936

**_Are you a current Austin Health employee?_**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the department/division**

The Language Services Department forms part of the Division of Allied Health. The Division of Allied Health comprises the following:

- **Allied Health** - Physiotherapy, Social Work, Speech Pathology, Occupational Therapy, Nutrition and Dietetics, Orthotics & Prosthetics, Clinical and Neuropsychology (Royal Talbot site) and Creative and Leisure Services, Spiritual Care, Tracheostomy Review and Management Service and Disability Liaison Program

Language Services receives more than 33,000 interpreter requests per year in a broad range of languages (approximately 100 different languages and dialects in 23/24). Interpreting services are delivered via 3 main methods: face to face, telephone and video interpreting

**About the role**

The Manager of Language Services is recognised as a leader within their profession, who will operationalise the core values of Austin Health through effective leadership and management of Language Services across Austin Health.

They will be expected to oversee and ensure that high quality, efficient interpreting services are available to patients that are within the operational budget for the service. The position works across multiple sites as required.

A regular day will see you:

- Ensure that patients have access to Interpreters as required - including provision of direct patient service, as required
- Work with the clinical teams to ensure that patients have access to an interpreter when they need one
- Work with the Manager of Speech Pathology, to plan and develop the delivery of Language Services within Austin Health

**About you**

You will be someone who has excellent communication skills and a strong commitment to delivering excellence to patients who require interpreting services. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport and car parking

**Work with us**

**Interested in finding out more about this opportunity? Read the **position description** for further details.**

**Application closing date: 10 November 2024

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