Customer Service and Sales Representative
5 days ago
Customer Service and Sales Representative **About Us**: With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." **Your Opportunity**: In the Customer Service and Sales Representative role - known as **Member Solutions Consultant**, you will engage with current and potential members from your local area showcasing the value and benefits of our products and services. **What you need to know**: **Location** : RAC West Perth Service Centre **Working hours** : Monday to Friday 8.15am - 5.15pm (37.5 hours per week) **Salary** : Starting at $59,197pa + shift loading / penalties + super + incremental salary increases as you take on opportunities to complete upskilling at your own pace. **Training** : You'll be set up for success with a fully paid, in-depth structured training program directly delivered virtually to you by our professional Learning and Development Advisors. **Career Growth**: Real career development, ongoing training, and support with genuine advancement opportunities. **What will you be doing**: - Provide support and accurate general advice or up to date information on products and services. - Building and maintaining relationships with members recommending products tailored to suit their individual needs **What we looking for**: As a member-based organisation, alignment to our values is essential and we are looking for a seasoned customer service professional with sales experience, ideally in a busy, multi-tasking environment. - Experience in working to achieving KPI's/ targets both individually & as part of a team; - The ability to adapt & flex within a changing work environment, embracing and participating positively in change; - Excellent communication skills with the ability to listen & relate well to others; - The ability to demonstrate empathy and resilience in assisting members in difficult situations; **What can we offer you?** - Secure a full-time, permanent position working within your local community - Genuine career development pathways, supported by ongoing training and mentorship, offering tangible advancement opportunities. - Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services - An inclusive & supportive environment, enabling all abilities to strive for success. - Professional career development & ongoing training. - Generous discounts on home, contents & car insurance, plus free roadside assistance. - Member benefits & opportunity to join a very active Social Club. We are looking for an enthusiastic professional who will thrive in a culture of continuous improvement. If you're seeking a career, not just a job, and want to make a meaningful impact in your community, click "." We can't wait to meet you and welcome you to the RAC family BetterJourneysRAC LI-JT1 Job ID JR103707
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