
Chinese Speaking Customer Service Position
7 days ago
**Requirements**:
- Minimum 1 years of customer service experience preferred
- Excellent self-managed organisational and time-management skills
- Ability to communicate clearly and effectively in Mandarin/Cantonese
- Permanent resident or Australian Citizen
- Have own method of transport and a valid Australian driver's license
- Excellent team player and can respond well in an ever changing environment
- Demonstrate flexibility and react positively to changing work demands
- Positive attitude and mindset
- Honest and reliable
**About the Role**
- First two weeks of onboarding requires starting at 7am to understand our products and services
- Efficiently and accurately assisting with customers, from order processing, quoting and follow-up
- First point of contact for client communications, build rapport with new client
- Maintain solid business relationships with current clients
- Assisting with our monthly Public Open Day sales on the 3rd Saturday of every month
**About Us**
Osawa Enterprises is the leading supplier of Wagyu in Australia, founded in Sydney in the year 2000 by Wagyu Master, Kimio Osawa. In the past 24 years we have secretly supplied premium quality Japanese and Australian Wagyu to Sydney’s top restaurants, hotels and butchers Osawa Enterprises now has over 110 different Japanese Wagyu beef cuts, lines and techniques and no other wholesale supplier of Wagyu has such a broad selection of premium Wagyu to choose from.
**Job Types**: Casual, Contract
Contract length: 12 months
Pay: From $29.00 per hour
Expected hours: 38 per week
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Night shift
- Shift work
Supplementary Pay:
- Bonus
- Performance bonus
**Experience**:
- Inbound call centre: 1 year (required)
- Outbound call centre: 1 year (required)
- Customer service: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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