National Lifecycle Service Sales Manager

Are you ready to take on an ambitious role where you can make a significant impact? At Emerson, we pride ourselves on being a trusted partner in the world's most crucial industries. As our new National Lifecycle Services Sales Manager, you pro-actively own the development and growth of the modernization and Lifecycle Services group and for SYSS throughout Australia and New Zealand.

**In This Role, Your Responsibilities Will Be**:

- Work closely with all Lifecycle Managers on strategies and requirements to exceed customer expectations and to grow installed base customer business
- Supervise safety performance and other lead indicators for all regions
- Develop strategies to drive future developments and roadmaps that will increase installed base and modernization projects
- Develop and ensure a high level of systems service engineering capabilities within SYSS Lifecycle service organization
- Provide information and discuss effective strategies for the Lifecycle business which meet customer needs and are consistent with organisational goals and strategies
- Support the internal administration group to improve processes and efficiency, deliver accurate record keeping and audit ability
- Standard processes alignment with Service Management Office (SMO) for the Lifecycle service organization and implement standards and procedures across ANZ to ensure consistency and optimization.
- Ownership of operating revenue and profitability forecasts ensuring that commitments made are met
- Drive Gross Profit (GP) improvement across all Modernization and Lifecycle service activities
- Improve granularity of financial control of Modernization and Lifecycle service activities
- Implement ongoing plans and actions to ensure organisational capability for delivery of systems services across ANZ.
- Lead resource allocation to maintain target utilisation levels across service teams. Liaise with SYSS Operations Manager and other resource managers as vital to identify optimum overall deployment and utilisation.
- Support and implement staff development training programs in line with Service Centre Tier certifications, organisational capability and staff development requirements.
- Provide leadership and handle own direct reports.
- Lead and support the Lifecycle Service Engineers in each region as vital and be actively involved in recruitment and selection activities and safety reviews.
- Manage Educational services capabilities and drive business growth strategies
- Drive the lifecycle service engineer's certification and training requirements in alignment with ANZ strategic operational and sales requirements
- Ensure that the training delivery plan is driven and met.
- Regular business planning and review sessions with local team and AP management
- Collaborate and liaise with all other team members to ensure that business goals are met

**Who You Are**

You have a good understanding of what collaborators, customers, partners, and team members require, expect, and need. Maintains relationships across a variety of functions and locations. Works cooperatively with others across the organization to achieve shared objectives

**For This Role, You Will Need**:

- Experience with building, leading and maintaining high level business relationships with customers
- Experience with operational service business leading and managing professional teams
- Experience in financial budgeting, forecasting, management and reporting

**Our Offer to You**:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work setup where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent

**Our Commitment to Diversity, Equity & Inclusion**

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better plac