Workforce Planning

**Work options**: Hybrid
- Hybrid role, working in Strathpine office 1-2 times/week or fully remote from any location in Australia.
- Discounts across all four brands; Super Cheap Auto, rebel, Macpac and BCF.
- Permanent role, working in a supportive and friendly team with fantastic engagement scores.

**ABOUT US**

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhance our customers’ leisure time drives our culture of innovation and opportunity.

**ABOUT THE ROLE**

A new role reporting into the Workforce Planning System Lead has become available on a permanent basis. As a Workforce Planning System Analyst, you will support the management and operation of the Rostered Time and Attendance (RTA) platform (UKG Dimensions) and ensure the system configuration is fit for purpose and supports rostering managers to deliver compliant rosters.

**This hybrid or fully remote opportunity can be based in any location within Australia and is ideally based in Brisbane.**

**Responsibilities include**:

- Act as First and Second line of defense to ensure rostering compliance and accurate payment of team members.
- Maintain and optimise system configuration and processes to ensure compliant delivery of Dimensions outcomes.
- Support the Workforce Planning team in the delivery of weekly and monthly pay processes and compliance reporting; utilising your understanding of the system to navigate a wide range of queries.
- Monitor and ensure all system integration performance is consistent and delivering accurate outcomes.
- Complete thorough testing of configuration using well established methodology and follow internal change governance processes.
- Manage collaborative relationships across various areas of the business, including the Employee Relations and Payroll teams.
- Engage with external stakeholders to drive timely system actions.

**ABOUT YOU**
- You have strong systems knowledge where you have supported team members with First and Second-line defence in a Systems Administrator or Systems Analyst capacity.
- Configuration and functional knowledge of UKG Dimensions or other RTA systems will be highly regarded.
- You are adept at managing a range of both internal and external stakeholders including senior stakeholders and are known to have best in class customer service skills.
- You have strong attention to detail focusing on compliant outcomes and a curiosity about systems where you enjoy trouble shooting to find the best outcome for your customers.

**WHY JOIN US?**
- You will get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in.
- Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
- Work Life Balance: Balance is key, and we support life's moments. From flexible start and finish times and the option to work from home, we help you focus on what matters outside of work so you can perform at your best.
- As well as supporting hybrid work options, if you are in Brisbane, we have a recently built, modern corporate office that you can work from located in Strathpine in the northern suburbs, with great amenities, easily accessible with plenty of parking on site, as well as being located close to public transport lines.
- We are committed to your professional development and will support on-going opportunities for both learning and progression.
- You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.
- You and your immediate family will have access to Sonder, which provides free confidential 24/7 personalised financial, medical safety, psychological or physical support and access to I Am Here a guiding mental health and wellbeing program for team members.

**Our Culture of Inclusion**:
Super Retail Group is proud to be an equal opportunity employer. We support, promote, and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience. We aim to create a truly inclusive workplace where everyone feels that they belong and realise their full potential.