Administration Assistant

5 days ago

Melbourne, Australia Ramsay Health Care Full time

Are you passionate about providing outstanding customer service in a healthcare setting? Grow your career in a supportive, team-focused environment at **The Northern Private Hospital**.

We are currently seeking **casual Patient Administration Assistants** to join our welcoming and high-performing administrative team.

**About the Role**

As a Patient Administration Assistant, you will be the first point of contact for patients and visitors, ensuring every interaction is warm, professional, and efficient. Your duties will include:

- Welcoming patients and assisting with admissions and discharges.
- Answering general enquiries and managing reception duties.
- Pre-admitting patients and conducting health fund eligibility checks.
- Processing payments and handling administrative documentation.

You will need to be flexible to work across a rotating roster, including weekends.

**About You**

To thrive in this role, you’ll be a proactive and polished professional who brings:

- Outstanding communication and interpersonal skills.
- Exceptional organisational skills and attention to detail.
- Previous experience in administration, preferably in healthcare or customer service.
- Confidence in managing multiple tasks and priorities.

**What Success Looks Like**
- Commitment to delivering excellent service to patients, visitors, and clinicians.
- Experience in medical reception and/or ward clerk roles.
- Familiarity with Patient Management or Practice Management systems.
- Strong problem-solving skills with a high level of accuracy.
- Ability to work independently and collaboratively in a fast-paced environment.

**About us**

Northern Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘_People Caring for People’_ since 1964.

**Renumeration**: Salary based on experience.

**What’s in it for you?**
- **Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- **Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- **Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
- **Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- Please note, casual employee’s may not be eligible

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply

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