Integrations Consultant Support Officer

3 days ago


Mount Waverley, Australia People4U Full time

Two (2) fulltime/permanent positions
- Training provides in our client's software product
- Mount Waverley based

Our client has two (2) fulltime roles in their Customer Service Team. They're looking for experienced people with IT skills who can solve software issues for customers using their systems.

The business is a software provider to the motor vehicle industry, and this is the perfect role for someone who loves solving IT issues.
- Both positions are fulltime permanent & _
- not_
- remote._

Your day will involve dealing with level 2 support issues. You'll deal with breaks, fixes, configuration issues, troubleshooting, and software installations. You'll also handle matters escalated from level 1 support. You'll be managing customer issues on the phone, logging the completion of jobs and talking to customers as you resolve their problems.

You'll be:

- Troubleshooting and identifying solutions to issues;
- Managing an incident queue within expected timeframes;
- Providing diagnosis and resolving incidents &
- Communicating directly with customers and updating systems.

You must have:

- Experience in a similar role _(not just an internal help-desk position)_;
- Good communication skills, both written and verbal;
- Tertiary qualifications in IT;
- Experience with Windows (7 to 11), MacOS and GSuite;
- Experience in Windows Server (Active Directory, DHCP, DNS, Group Policy) and Linux, ideally with practical experience;
- Using medium/advanced SQL;
- Experience with support ticketing systems; &
- An understanding of ITIL processes.

These roles are based in Mount Waverley, Melbourne. There will be weekend and evening work on a rostered basis.



  • Mount Waverley, Australia People4U Full time

    IT software support role - Great learning opportunity - Level 2 support role Our client has **_two 1yr contract roles_** in their customer service team. They are looking for people with IT skills who can solve software issues for customers. The business is a software provider for the motor vehicle industry, and this is the perfect role for a person who...


  • Mount Waverley, Australia Holy Family School Full time

    **Role Description/Criteria** **Role Description** Holy Family School Mount Waverley is seeking an energetic and innovative Learning Support Officer for the 2025 school year. The Learning Support Officer (LSO) is responsible for supporting the integration of specified students requiring adjustments or modifications to their learning or school life in...

  • Maintenance Officer

    6 days ago


    Mount Waverley, Australia Calvary Full time

    Maintenance Officer - Aged Care Mount Waverley, VIC, Australia, 3149 Permanent Part time **Closing on**: February 02 2025 Maintenance Officer - Aged Care Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Permanent Part-Time...

  • Leasing Consultant

    2 weeks ago


    Mount Waverley, Victoria, Australia Jellis Craig Full time $60,000 - $80,000 per year

    Leasing Consultant – Launch Your Real Estate Career with Jellis Craig MonashAre you passionate about real estate and ready to take the first step in a rewarding career? Due to continued growth and demand, Jellis Craig Monash is seeking a driven and enthusiastic Leasing Consultant to join our dynamic, high-performing team.Based in our sleek and modern Mount...


  • Mount Waverley, Australia Invetech Full time

    At **Invetech**, we are all about revolutionizing healthcare by developing products that make a difference in people’s lives! We are global innovators, product realization partners, creators of breakthrough products and custom automation systems. With over 30 years of experience within a range of healthcare market sectors, we blend creativity, commercial...


  • Mount Waverley, Australia IPA Personnel Services Full time

    **About the Company** At IPA we have almost 40 years' experience in personnel solutions throughout Australia. Since joining our parent company genU, IPA has become an industry thought-leader in the recruitment space as it continues to champion social procurement and social change whilst delivering personnel solutions to every corner of Australia. We...

  • Support Coordinator

    6 days ago


    Mount Eliza, Australia Integrated Support Personnel Full time

    Position Description **Position**:Support Coordinator **Employment type**:Casual **Hours of work**: negotiable **Location**: Victoria **Award**: SCHADS award 2.1 **Salary Range**:Commencing from $36.40 an hour **Position reports to**: Manager - Integrated Support Personnel, Managing Director **Reportable positions**:NIL Primary Position Objective: To...


  • Mount Waverley, Australia Living Unlimited Pty Ltd Full time

    Full Time (Includes Weekends) Attractive Base + Uncapped Commissions + Bonuses + Staff Discounts Join a dynamic team committed to continuing professional development Are you a skilled communicator who effortlessly connects with others? Do you have a talent for delivering outstanding customer service? Living Unlimited, a leading furniture retailer, is...


  • Mount Waverley, Australia Calvary Full time

    Home Support Officer - Part Time - 4 Days/Week (Friday to Monday) Progress with purpose at one of Australia’s largest health care providers Friday to Monday working 9:30-14:30 (Negotiable). Calvary The Regent in Mount Waverley About the role The primary responsibility of the Home Support Officer is to provide administrative support to the Home Manager and...


  • Mount Waverley, Australia Sushi Sushi Full time

    **Sushi Sushi, Australia's largest sushi brand, is going through an exciting period of growth and we’re looking for a Maternity leave placement for our National Operations Co-ordinator. This will be a 12 month contract, with potential to extend.** This integral role is the backbone of the operations team, based on strong relationships with the operations...