Integrations Consultant Support Officer

1 week ago


Mount Waverley, Australia People4U Full time

Two (2) fulltime/permanent positions
- Training provides in our client's software product
- Mount Waverley based

Our client has two (2) fulltime roles in their Customer Service Team. They're looking for experienced people with IT skills who can solve software issues for customers using their systems.

The business is a software provider to the motor vehicle industry, and this is the perfect role for someone who loves solving IT issues.
- Both positions are fulltime permanent & _
- not_
- remote._

Your day will involve dealing with level 2 support issues. You'll deal with breaks, fixes, configuration issues, troubleshooting, and software installations. You'll also handle matters escalated from level 1 support. You'll be managing customer issues on the phone, logging the completion of jobs and talking to customers as you resolve their problems.

You'll be:

- Troubleshooting and identifying solutions to issues;
- Managing an incident queue within expected timeframes;
- Providing diagnosis and resolving incidents &
- Communicating directly with customers and updating systems.

You must have:

- Experience in a similar role _(not just an internal help-desk position)_;
- Good communication skills, both written and verbal;
- Tertiary qualifications in IT;
- Experience with Windows (7 to 11), MacOS and GSuite;
- Experience in Windows Server (Active Directory, DHCP, DNS, Group Policy) and Linux, ideally with practical experience;
- Using medium/advanced SQL;
- Experience with support ticketing systems; &
- An understanding of ITIL processes.

These roles are based in Mount Waverley, Melbourne. There will be weekend and evening work on a rostered basis.



  • Mount Waverley, Australia People4U Full time

    Two (2) fulltime/permanent positions - Training provided in the client's systems - Mount Waverley based Our Client has two (2) fulltime roles in their customer service team. They're looking for experienced people with IT skills who can solve software issues for customers using their systems. The business is a software provider to the motor vehicle...


  • Mount Waverley, Australia People4U Full time

    Two (2) fulltime/permanent positions - Training provides in our client's software product - Mount Waverley based Our client has two (2) fulltime roles in their customer service team. They are looking for experienced people with IT skills who can solve software issues for customers using their systems. The business is a software provider to the motor...


  • Mount Waverley, Australia People4U Full time

    IT software support role - Great learning opportunity - Level 2 support role Our client has **_two 1yr contract roles_** in their customer service team. They are looking for people with IT skills who can solve software issues for customers. The business is a software provider for the motor vehicle industry, and this is the perfect role for a person who...


  • Mount Waverley, Australia Holy Family School Full time

    **Role Description/Criteria** **Role Description** Holy Family School Mount Waverley is seeking an energetic and innovative Learning Support Officer for the 2025 school year. The Learning Support Officer (LSO) is responsible for supporting the integration of specified students requiring adjustments or modifications to their learning or school life in...

  • Maintenance Officer

    2 weeks ago


    Mount Waverley, Australia Calvary Full time

    Maintenance Officer - Aged Care Mount Waverley, VIC, Australia, 3149 Permanent Part time **Closing on**: February 02 2025 Maintenance Officer - Aged Care Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Permanent Part-Time...


  • Mount Waverley, Australia Calvary Full time

    Maintenance Officer - Aged Care Mount Waverley, VIC, Australia, 3149 Permanent Part time **Closing on**: October 13 2024 Maintenance Officer - Aged Care Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Permanent Part-Time...


  • Mount Waverley, Australia Invetech Full time

    At **Invetech**, we are all about revolutionizing healthcare by developing products that make a difference in people’s lives! We are global innovators, product realization partners, creators of breakthrough products and custom automation systems. With over 30 years of experience within a range of healthcare market sectors, we blend creativity, commercial...


  • Mount Waverley, Australia I-MED Full time

    **About us**: I-MED Radiology Network is Australia's largest medical imaging network, with over 240 clinics across metropolitan, regional, and rural communities. Our goal of being the world's most respected and trusted medical imaging specialists is underpinned by a core purpose: to save lives and reduce uncertainty. We believe in working as a team and...


  • Mount Waverley, Australia Avila College Full time

    **The Role** Avila College is seeking to appoint a Part-Time **Learning Support Officer** between the hours of 8:25am and 3:15pm, during term time only. - Avila College is close to public transport and offers onsite and street parking._ **Information and How to apply** Applications close Wednesday 22 November at 3pm and will be processed upon...

  • Support Coordinator

    2 weeks ago


    Mount Eliza, Australia Integrated Support Personnel Full time

    Position Description **Position**:Support Coordinator **Employment type**:Casual **Hours of work**: negotiable **Location**: Victoria **Award**: SCHADS award 2.1 **Salary Range**:Commencing from $36.40 an hour **Position reports to**: Manager - Integrated Support Personnel, Managing Director **Reportable positions**:NIL Primary Position Objective: To...