Part Time Medical Receptionist

5 days ago

The Ponds, Australia The Ponds Family Practice Full time

**Job Duties and Responsibilities**:

- Be the first point of contact for patients attending our family medical practice
- Assist in providing exceptional care and customer service to patients of all ages
- Answer **multi-lined telephones** and take responsibility for follow-up actions including correspondence with other medical practices and booking appointments for patients.
- Process payments and invoices from GP's, specialists and allied health staff with ability to troubleshoot any billing issues (Medicare billing, Private Health Insurance, Private billing)
- Use **Best Practice Software** and **HotDoc**for appointment bookings and scheduling
- Multitask and prioritise during peak times while maintaining a professional manner
- Work independently in high pressure environments
- Management of the waiting area including patient flow and tidiness
- Running errands
- Stocking medical supplies and maintaining cleanliness of doctor’s rooms
- Sorting and sending mail
- Maintaining professionalism and confidentiality at all times

**ESSENTIAL SKILLS**:

- **Wednesday, Thursday and Friday availability (must be able to commit to these days)**:

- **Ability to do shifts between 7:30am - 6:30pm**:

- Ability to work in both Windsor and The Ponds
- Strong management and organisational skills
- Good communication skills
- Professional, compassionate and caring
- An enthusiastic team player
- Ability to follow instructions carefully and take responsibility
- Dependable and reliable with a strong work ethic

**Job Types**: Part-time, Permanent

Pay: $30.00 - $33.00 per hour

Expected hours: 16 - 22.5 per week

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift
- Weekend availability

Application Question(s):

- Which days and times are you available on a regular basis for shifts? (be specific)

**Experience**:

- Customer service: 2 years (required)

Licence/Certification:

- Working with Children Check (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 30/07/2025
Expected Start Date: 18/08/2025

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