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Part-time Receptionist at Medical Centre

3 weeks ago

The Rocks, Australia Bridgeside Medical Centre Full time

**Join Our Team**: Regular Part-time Receptionist at Bridgeside Medical Centre (2-4 days per week)

We are currently seeking a highly motivated and customer-focused individual to join our vibrant team as a Part-time Receptionist at Bridgeside Medical Centre. As the first point of contact for our patients, you will play a crucial role in creating a welcoming and positive experience while ensuring the seamless operation of our daily activities.

**Key Responsibilities**:

- Warm Reception_: Greet patients, visitors, and guests with a friendly and professional demeanor, setting the tone for an exceptional patient experience. Address patient concerns with empathy and professionalism, ensuring a positive and supportive experience.
- Efficient Communication_: Manage a multi-line phone system with expertise, handling inquiries, scheduling appointments, and prioritizing calls with care.
- Patient Records Management_: Maintain accurate and up-to-date patient records, ensuring strict confidentiality and compliance with privacy regulations.
- Coordination and Collaboration_: Work closely with medical staff to coordinate patient appointments, tests, and follow-ups, optimizing clinic efficiency.
- Billing and Payments_: Process patient payments, issue receipts, and assist with billing inquiries in a professional and courteous manner.
- Organized Environmen_t: Keep the reception area clean, organized, and well-stocked with necessary supplies, creating a welcoming environment for all.
- Administrative Support_: Assist with general administrative tasks, including filing, data entry, and managing correspondence with precision and attention to detail.

**Qualifications and Skills**:

- Essential Criteria:_
- Proven experience as a medical receptionist in a GP centre.
- Good understanding about medicare billing systems.
- Excellent verbal and written communication skills, with a strong focus on empathy and understanding.
- Good organizational abilities and keen attention to detail.
- Proficiency in computer skills and the ability to learn new systems quickly.
- Desirable Criteria_:

- Experience with Medical Director software is highly advantageous.
- Ability to multitask in a fast-paced environment while maintaining composure and professionalism.
- Familiarity with medical terminology.
- Strong ability to work autonomously and as part of a collaborative team.
- Friendly, well-groomed, and possessing a professional manner and etiquette.

**Working Hours and days**:
**Important Note**:
**Why Join Us**?

At Bridgeside Medical Centre, we pride ourselves on being more than just a workplace - we are a supportive and inclusive community. Here's why joining us is a great opportunity:
Collaborative Environment: Work alongside a team of highly skilled professionals in a clinic that fosters collaboration, learning, and mutual respect.

Patient-Centric Care: Be part of a practice where patients appreciate and value the high-quality care and support they receive.

Professional Growth: Gain valuable experience in a well-established clinic with opportunities for development and career advancement.

Diversity and Inclusion: Join an organisation committed to creating an equitable and inclusive workplace, welcoming individuals from all backgrounds.

Become part of a team that values your contributions and supports your professional journey while making a meaningful impact on the lives of our patients.

**Application Process**:
**Job Type**: Regular Part-time job (2-4 days a week)

Pay: $30.00 - $50 per hour

Expected hours: 15 - 32 hours per week

Work Location: In person at Bridgeside Medical Centre, 9/200, Cumberland Street, The Rocks, NSW.

**Job Type**: Part-time

Pay: $30.00 - $50.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift

Supplementary Pay:

- Penalty rates

**Experience**:

- Medical receptionist at GP Clinic: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 20/01/2025