Support Coordinator

2 days ago

North Geelong, Australia Gateways Support Services Full time

Exciting opportunity for professional growth and advancement
- Collaborative and inclusive work environment
- On site parking & café

**About us**:
At Gateways, we all have one thing in common, the passion to support people with a disability and make every day better. The Gateways vision is to provide support for children and adults with a disability and their families to maximise their quality of life. We are looking for a dedicated and enthusiastic individual to join the friendly, supportive and positive team in**our North Geelong or Werribee office.

**What’s in it for you?**
- Flexible working arrangements
- Salary packaging option to increase take-home pay.
- On-site free parking
- Ongoing training opportunities
- Collaborating with a supportive, caring, and passionate team
- Accessible and approachable management

**About the role**:
As a Support Coordinator, you will utilise your NDIS knowledge and firsthand experience in the Disability sector to coordinate and implement all supports outlined in participants' NDIS plans.
This role requires regular interaction with participants, caregivers, families, and external stakeholders. Your commitment to providing outstanding service will be evident as you meet fortnightly KPIs and ensure the highest level of support to our clients. Our Support Coordination team is highly esteemed and recognised for their responsiveness, effectiveness, accountability, and problem-solving expertise.
We value our team members and offer comprehensive induction and training, ensuring manageable workloads and caseloads.

**Let’s talk about you Do you have**:

- A solid understanding of the National Disability Insurance Scheme (NDIS) and a genuine passion for the disability industry
- Exemplary professional integrity and accountability
- Excellent time management and communication skills
- Proficiency in IT and administration
- An adaptable communication style.
- Sound knowledge of the disability sector
- Strong observation and assessment skills
- A relevant tertiary qualification or certificate, or extensive experience in case management, disability, or community services (highly regarded)

Please note that the following compliance documents are required if successful for the role:

- NDIS Worker Screening Check (or willingness to obtain one)
- NDIS Workers Orientation Module (or willingness to obtain)
- Victorian Working with Children Check (employee status)
- Child safety and wellbeing is embedded in Gateways leadership, governance, and culture. We have zero tolerance of child abuse. We have vigorous recruitment and screening processes for all employees and volunteers._

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