Taxation Officer

**Department of Treasury and Finance**
**Job reference**: 626309
**Location**: 5000 - ADELAIDE
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone

**Remuneration**: ASO2 - Salary Range ($58 709 - $63 154 p.a.).

**About us**

At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.

We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.

Our culture is one that welcomes all and we embrace flexibility and embrace diversity. We believe people are our most valuable asset, so we work to support the skills, knowledge and capability of our staff.

RevenueSA is a welcoming and inclusive workplace, committed to achieving RevenueSA’s purpose. We are positively engaged, we value each other’s contributions, and we share our successes and learnings for the benefit of the community we serve.

We need to attract the best people to our department and invest in their development. It is crucial that our culture positions us as an employer of choice and enables our people to perform at their best.

For more information on the benefits of working for RevenueSA, please go to Careers | RevenueSA

**About the opportunity**:
Are you someone who enjoys a fast-paced work environment, is self-motivated and appreciates the diversity of our core work, then this role may be for you.

RevenueSA is a welcoming and inclusive workplace, committed to achieving a positive customer experience, which enables our people to benefit from a rewarding and enjoyable work experience.

RevenueSA is determined to attract the right people to our team, with a commitment to service excellence, and invest into their ongoing training and development.

We value all contributions made, sharing our successes and learnings to provide the best possible outcome for our customers.

**Contact Centre staff will**:

- Contribute to the achievement of RevenueSA’s taxation objectives.
- Provide RevenueSA customers with a first contact point via telephone and other contact channels.
- Perform a range of administrative tasks.
- Receive cross-skilling and training opportunities.

**To be successful in the roles, you will preferably have**:

- Competent interpersonal and verbal communication skills.
- Commitment to customer service, considering customer needs, manage difficult situations in a calm, positive and objective manner.
- Multi-tasking capability, ability to undertake diverse tasks and prioritise administration tasks to meet deadlines.
- Attention to detail.
- Knowledge and understanding of office administration practices.
- Experience with Microsoft Office, particularly Word and Excel.
- Experience with using multiple systems.
- Experience in data processing and data entry.

**About you**

To be successful you will be:

- Experienced in the development, implementation and evaluation of best practice policies, procedures, strategies and/or initiatives.
- Work independently, but within a team environment.
- Communicate effectively in both verbal and written formats.
- Strong customer service focus.

**What we offer**
- Flexible working options
- Salary packaging options
- Discounted gym membership
- Supportive career development opportunities
- Employee Assistance Program for you and your family
- Be Well Program

**For a confidential discussion about the role please contact**:
Name: Nicole Christie
Title: Manager, Contact Centre
Tel: (08) 8226 3794

**Application Instructions**:
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**Applications close**: 24/10/2024 11:45 PM