Administration Support

2 weeks ago

Athol Park, Australia SKG Services Pty Ltd Full time

SKG Services is a renowned national organisation with over 50 years of industry expertise. As a pioneer in delivering premium "soft" facility management services throughout Australia, we specialise in world-class cleaning, security, and maintenance solutions. We are seeking a proactive and detail-oriented Administration Support professional to streamline operations and enhance team communication. In this role, you’ll work closely with the team, establishing a collaborative working relationship to ensure smooth day-to-day operations. Your responsibilities will include a variety of administrative tasks and maintaining the internal system, with a key focus on effective communication. **Job Overview**: **Key Responsibilities**: - Provide helpdesk support nationally, working as a team with shared responsibilities. - Support and action all escalations and work with internal and external portals. - Complete all administrative tasks within the client and company portals. - Assist in recording any site-related issues and preparing maintenance and corrective action reports. - Assist recruitment, training, and ongoing management of employee rosters, including handling staff leave and replacements as needed. - Coordinate with internals department and external service provider to ensure solutions to client work request are closed off via client portals. - Report ongoing client site inductions. - Assist with documentation and reporting on any incident, accident, and near-miss reporting. **What You'll Need to Succeed**: - Previous experience in an administrative support role, ideally in a fast-paced or operational environment. - Strong organisational and time management skills. - Excellent communication skills, both written and verbal. - Proficient in Microsoft Office and experience with administration software is a must - Ability to work collaboratively while also being highly self motivated and independent. **Why Join SKG Services?** - An excellent opportunity to join a renowned Australian company, where you can drive growth and make a meaningful impact on the business. - Opportunities for professional development and training. - Work in a supportive and inclusive enviroment that values diversity and innovation. **How to Apply**: If you are passionate about supporting a team in delivering outstanding service, please submit your resume and a cover letter outlining your relevant experience and why you would be the perfect fit for this role. We would love to hear from you Application Question(s): - What is your Annual Salary Expectation? **Experience**: - Administration: 3 years (required) - Customer support: 2 years (required) - Customer service: 3 years (required) Licence/Certification: - National Police Check (preferred) Work Authorisation: - Australia (required) **Location**: - Athol Park SA 5012 (preferred) Work Location: In person

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