Administration Support

2 weeks ago

Athol Park, Australia SKG Services Pty Ltd Full time

SKG Services is a renowned national organisation with over 50 years of industry expertise. As a pioneer in delivering premium "soft" facility management services throughout Australia, we specialise in world-class cleaning, security, and maintenance solutions.

We are seeking a proactive and detail-oriented Administration Support professional to streamline operations and enhance team communication. In this role, you’ll work closely with the team, establishing a collaborative working relationship to ensure smooth day-to-day operations. Your responsibilities will include a variety of administrative tasks and maintaining the internal system, with a key focus on effective communication.

**Job Overview**:
**Key Responsibilities**:

- Provide helpdesk support nationally, working as a team with shared responsibilities.
- Support and action all escalations and work with internal and external portals.
- Complete all administrative tasks within the client and company portals.
- Assist in recording any site-related issues and preparing maintenance and corrective action reports.
- Assist recruitment, training, and ongoing management of employee rosters, including handling staff leave and replacements as needed.
- Coordinate with internals department and external service provider to ensure solutions to client work request are closed off via client portals.
- Report ongoing client site inductions.
- Assist with documentation and reporting on any incident, accident, and near-miss reporting.

**What You'll Need to Succeed**:

- Previous experience in an administrative support role, ideally in a fast-paced or operational environment.
- Strong organisational and time management skills.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office and experience with administration software is a must
- Ability to work collaboratively while also being highly self motivated and independent.

**Why Join SKG Services?**
- An excellent opportunity to join a renowned Australian company, where you can drive growth and make a meaningful impact on the business.
- Opportunities for professional development and training.
- Work in a supportive and inclusive enviroment that values diversity and innovation.

**How to Apply**:
If you are passionate about supporting a team in delivering outstanding service, please submit your resume and a cover letter outlining your relevant experience and why you would be the perfect fit for this role.

We would love to hear from you

Application Question(s):

- What is your Annual Salary Expectation?

**Experience**:

- Administration: 3 years (required)
- Customer support: 2 years (required)
- Customer service: 3 years (required)

Licence/Certification:

- National Police Check (preferred)

Work Authorisation:

- Australia (required)

**Location**:

- Athol Park SA 5012 (preferred)

Work Location: In person

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