Administration Support Operations
5 hours ago
SKG Services is a renowned national organisation with over 50 years of industry expertise. As a pioneer in delivering premium "soft" facility management services throughout Australia, we specialise in world-class cleaning, security, and maintenance solutions.
We are seeking a proactive and detail-oriented Administration Support professional to streamline operations and enhance team communication. In this role, you'll work closely with the team, establishing a collaborative working relationship to ensure smooth day-to-day operations. Your responsibilities will include a variety of administrative tasks and maintaining the internal system, with a key focus on effective communication.
Job Overview:
The ideal candidate will have strong organisational skills, excellent communication abilities, and a commitment to customer service.
Key Responsibilities:
- Manage all inbox emails in a timely manner, ensuring follow-ups and resolutions where necessary.
- Provide helpdesk support nationally, working as a team with shared responsibilities.
- Support and action all escalations and work with internal and external portals.
- Complete all administrative tasks within the client and company portals.
- Assist in recording any site-related issues and preparing maintenance and corrective action reports.
- Assist recruitment, training, and ongoing management of employee rosters, including handling staff leave and replacements as needed.
- Coordinate with internals department and external service provider to ensure solutions to client work request are closed off via client portals.
- Report ongoing client site inductions.
- Assist with documentation and reporting on any incident, accident, and near-miss reporting.
What You'll Need to Succeed:
- Previous experience in an administrative support role, ideally in a fast-paced or operational environment.
- Strong organisational and time management skills.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office and experience with administration software is a must
- Ability to work collaboratively while also being highly self motivated and independent.
Why Join SKG Services?
- An excellent opportunity to join a renowned Australian company, where you can drive growth and make a meaningful impact on the business.
- Opportunities for professional development and training.
- Work in a supportive and inclusive enviroment that values diversity and innovation.
How to Apply:
If you are passionate about supporting a team in delivering outstanding service, please submit your resume and a cover letter outlining your relevant experience and why you would be the perfect fit for this role.
We would love to hear from you
We encourage applications from Aboriginal and Torres Strait Islander people. We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.
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