Practice Manager

13 hours ago

Burleigh Heads, Australia Drop of Life Psychology & Wellness Centre Full time

Drop of Life Psychology Clinic is a private practice that provides counselling and psychological services to children, adolescents, adults, couples, families and organisations in a confidential setting. Regardless of the struggle, no one should face things alone. Our psychologists help people to stop feeling overwhelmed and begin to live a more fulfilling and balanced life again. Our clinic has been established on the Gold Coast for over 18 years.

Recently, Drop of Life expanded meaning we are now a multi-disciplinary clinic offering Dietetics, Breathwork, Yoga & Meditation services in addition to out already established services. As Practice Manager, you will be responsible for the smooth operation of each of these services, our clinicians and admin team.

**About This Role**:
Our clinic is expanding and we are looking for a Practice Manager to join the team. We are a busy, fast-paced practice wanting someone who can step up into the role and take on increased responsibilities as needed. With room for growth within the clinic.

**Rostered Hours**:
**The Role Involves**:

- Oversee day to day operations
- Rostering and managing admin
- Respond to and action demands from top management
- Develop and maintain office policies and procedures;
- Continually improve all aspects of the practice;
- Manage and reconcile accounts and debt management;
- Manage and process Payroll on Xero
- Schedule bookings and manage clinicians’ calendars through Halaxy Practice management system
- Working closely with our psychologist’s and assisting them with their administration needs
- Understanding ethical and professional requirements within psychology (e.g. understanding Medicare billing and reporting requirements)
- Overseeing Marketing team and assisting with basic Marketing tasks where necessary

**Essential Criteria**:

- Interest in Mental Health Industry
- Previous experience in an administration or Practice Manager role
- Highly organised and strong problem-solving skills
- Exceptional attention to detail
- Strong time management skills
- Proactive, flexible, and a can-do attitude
- Excellent verbal and social skills in communicating with a wide range of people, including people with mental health concerns.
- Excellent IT and computer skill
- Experience with Halaxy, NDIS, Medicare, Xero & Canva (preferred although not essential)

**Salary**: $27.00 - $30.00 per hour

Expected hours: 38 per week

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (preferred)
- Practice Managers: 1 year (preferred)
- Marketing: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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