Inventory Manager

Our vision is to be the most ICONIC and respected leader in the modern bridal world. Achieving this goal relies on our passionate, exceptional, and authentic high performing team across the globe.

If you’re interested in growing and developing a long-term career at _Grace Loves Lace_ this **Inventory Manager**opportunity based at our **HQ in Burleigh Heads** is for you

**The Role**:
We are seeking a strategic and detail-oriented **Inventory Manager** to join our operations team. This is a key role in ensuring our global inventory levels are optimised to meet demand across retail boutiques, wholesale partners, and e-commerce platforms. You’ll play a critical part in supporting the supply chain, forecasting trends, and maintaining accuracy across multiple markets.

**Key Responsibilities**:

- Manage end-to-end inventory processes across global warehouses and retail locations
- Oversee stock replenishment, transfers, and allocations to ensure optimal availability
- Collaborate with production, sales, and dispatch teams to forecast demand and reduce overstock/stockouts
- Utilise Netsuite system to track and analyse inventory performance
- Conduct regular audits and implement inventory control procedures
- Report on KPIs such as inventory turnover, fulfilment rates, and shrinkage
- Lead a small team and ensure best practices in inventory accuracy and compliance
- Manage a small but busy Dispatch team to meet global shipment requirement to GLL’s exceptional standards
- Co-ordinate and prepare Transfer Orders for product launches to showrooms and marketing companies, reporting on their delivery and receipt to destination customers and showrooms.
- Liaise with freight companies to ensure all orders are collected on time
- Update customer files with all the relevant documents for that job including parcel tracking details
- With the help of the database, generate the appropriate documentation for online sales
- Identify and suggest improvements on existing methods
- Ad hoc duties as required by management

**Essential Knowledge/Behaviours Required**:

- Minimum 2 year’s experience in an inventory management position.
- Leadership experience at a Manager or Supervisory level
- Experience in Dispatch environment (desirable)
- Experience in managing multi-location or international inventory (desirable)
- Ability to meet daily goals and deadlines
- Experience with industry recognised business systems, NetSuite, SAP or similar
- Comfortable in working independently on tasks as well as contributing to team activities and meetings
- Be able to lead a team to meet deadlines and behave to the GLL Values
- Follow instructions and work with a sense of safety and reliability
- Excellent written and oral communication skills
- A professional approach to their work, ability to organise themselves and their work area and exceptional time management skills.
- Intermediate working knowledge of Microsoft Outlook, Word and Excel
- Strong analytical, interpersonal, organisational and ability to communicate verbally and in writing.
- A flexible and proactive approach to work, ability to multi-task in a fast-paced environment
- Excellent attention to detail and the ability to work accurately under pressure
- Current Australian Driver's License
- Reliable and strong work ethic
- Alignment with the Grace Loves Lace Mission and Values

**Our Benefits**:

- Enjoy the picturesque work location of Burleigh Heads, providing a vibrant and inviting work environment.
- Indulge in the love for coffee with access to free barista-style coffee onsite, ensuring you stay energised and fuelled throughout the day.
- You'll receive substantial product discounts of up to 30% to 50% for yourself, your direct family, and friends.
- Benefit from an Employee Discount Platform, allowing you to enjoy exclusive discounts at major Australian retailers, making your shopping experience more affordable.
- Take advantage of Car Novated Leasing/Salary Packaging options through Flare, providing flexibility and financial benefits.
- Receive continuous support and development opportunities, ensuring you can enhance your skills and progress in your professional journey.
- Enjoy generous staff product discounts, team rewards, a monthly employee recognition program, bi-annual team celebrations, and many more perks, creating a positive and rewarding work environment.