Customer Support Administrator

2 weeks ago


Fairfield East, Australia Komatsu Full time

**The Opportunity**:
An exciting opportunity has become available for a Customer Service Administrator to join our Customer Support Centre located at our Head office in Fairfield. The role reports into our National Customer Support Centre Manager and will have you provide a high standard of support to both our internal and external customers, process parts orders & National administration functions, ensuring effective and efficient operations for the business while adhering to Komatsu Policies and Komatsu Customer Support Charter Standards.

**Roster: Monday to Friday**

**Role Located: Fairfield, NSW (Onsite Cafe)**

**Komatsu Benefits**:

- ** OEM Machine Specific Training**: If you don’t feel you have the skillset don’t worry Komatsu provides this training
- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- ** Financial**:Company funded Income Protection Insurance
- **Career**:Recognition, awards, flexibility, further education studies and internal career development
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Referral Program**:$3000 referral payment for referring a successful new employee to Komatsu

**What we are looking for**:

- Microsoft Office Package knowledge essential
- Microsoft AX 2012 experience desirable
- SAP, CRM, CTI & Excel Experience desirable (knowledge of a purchasing system is essential)
- Previous parts or mechanical knowledge (Desirable)
- Previous experience in a customer service environment
- Strong troubleshooting skills
- Strong written and verbal communication
- Team focussed with the ability to be involved and interact
- Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._



  • Fairfield East, Australia Komatsu Full time

    Plenty of growth and development opportunities within a renowned global brand. - Fantastic employee benefits with a strong emphasis on work/life balance - Gain experience across spare parts, procurement and stock/inventory **The Opportunity**: As a Customer Support Administrator, you will be the first point of contact for all Internal and external customers...


  • Fairfield East, Australia Komatsu Full time

    Global OEM who will invest in your development with training. - 12-Month Fixed Term Opportunity. - Office-Based | Rostered Public Holidays | Flexible start options**The Opportunity**: As a Customer Support Administrator, you will be the first point of contact for our customers, providing timely and effective assistance with their inquiries; supporting and...


  • Fairfield, Australia Komatsu Full time

    **The Opportunity**: An exciting opportunity has become available for a Customer Service Administrator to join our Customer Support Centre located at our Head office in Fairfield. The role reports into our National Customer Support Centre Manager and will have you provide a high standard of support to both our internal and external customers, process parts...


  • Fairfield East, Australia Komatsu Full time

    The Opportunity: An exciting opportunity has arisen for a Spare Parts Interpreter/ Customer Support Representative to join our Customer Support Centre at our Head office in Fairfield or our Wacol office. This role highly supports internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries. Other duties...


  • Fairfield East, Australia Komatsu Full time

    **The Opportunity**: An exciting opportunity has arisen for a Spare Parts Interpreter/ Customer Support Representative to join our Customer Support Centre at our Head office in Fairfield or our Wacol office. This role highly supports internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries. Other...


  • Fairfield East, Australia Fantastic Furniture Full time

    WHO ARE WE We're all about making life fantastic for our team and our customers. We're not into corporate jargon or hierarchy. We're known for being unconventional; for allowing our team members to be themselves; for supporting our people to develop great careers; and most importantly having FUN! When you join us, you're joining a passionate team who are...


  • Fairfield East, Australia Sungent PKG Full time

    _Administration Clerk _ Paper bag manufacture located in Fairfield East. It's a great job security with industry leading manufacturer that has been operating for over 30 years. We require an experienced and highly self-motivated admin clerk to manage daily work. This is a part-time to full-time job after 2 months. Key Responsibilities: Receive and record...


  • Fairfield East, Australia Komatsu Full time

    **The Opportunity**:We are currently seeking a Service Support Manager based out of our Fairfield branch to manage the day-to-day operational activities of the Service Department. The Service Support Manager will oversee team management, safety, WIP management, quote variance, productivity, work quality and vehicle recovery, whilst maintaining a high level...


  • Fairfield East, Australia Capital City Waste Services Full time

    We are a growing business in the waste management industry, with a passion for delivering environmental solutions for our customers. Due to our growth, we have an opportunity to join our team as an office all rounder for a 4 (four) day week (monday to Thursday) Reporting to the General manager, you will be responsible for: - Respond to and handle inbound...


  • Fairfield, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...