Payments Operations

**JOB DESCRIPTION**
As a Wholesale Payments Operations Associate in our Sydney team, you will play a pivotal role in managing critical payment operations and projects. This position offers an exciting opportunity to leverage your skills in local banking processes, Data Analytics, including Artificial Intelligence and Machine Learning and regulations to make a significant impact.

As an Operations Associate in the Sydney team, you will support the fastest growing business in the industry. Your role will require Payments knowledge, strong Data Analytics, Business Management, Project management and Stakeholder management skills, along with a deep understanding of local banking processes, products, and regulations related to payments and clearing.

**Responsibilities**:

- Support High Value Clearing payments, CHESS Settlement and RITS Management.
- Perform daily monitoring of critical Payments functions and activities.
- Act as a backup for operational activities related to Cheques Clearing, Cash Transfers, BPAY, High Value Clearing, and Cross-border transactions.
- Support Business management related activities like preparing presentations for local, regional and global forums.
- Partner closely with Treasury Team, Product, Client Service and other stakeholders locally and regionally.
- Support regional initiatives related to People Agenda and represent Sydney branch in all relevant forums.
- Partner with local and regional teams for operational matters.
- Assist and drive key projects, daily tasks, and exception management.
- Ensure timely completion of daily tasks and address exceptions and inquiries promptly.
- Liaise with partner banks, review and update service level agreements, and conduct regular calls to ensure updated policies and procedures.
- Collaborate with Product, Technology, Compliance, Sales, and Implementation teams to drive the broader franchise agenda.

**Required Qualifications, Capabilities, and Skills**:

- Tertiary qualification in a relevant discipline.
- Good knowledge and experience in Banking, Finances, Accounting and Data Analytics.
- Minimum 5 years of experience with an emphasis on Accounting, Data Analytics, AI/ML related projects.
- Good influencing, negotiation, and presentation skills.
- Excellent process and analytical skills with the ability to work in a complex, matrixed environment.
- Demonstrated ability to work collaboratively and develop strong partnerships across diverse teams.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.