Payment Operations Analyst

3 days ago

Sydney, Australia Australian Payments Plus Full time

**The Game Changers**:
Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.

We are one connected team in pursuit of one inspiring purpose - to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

**The Role**:
The Payments Operations Analysts are responsible for providing operational support, analytical support and co-ordination within the wider Payments & Schemes Team as well as supporting key strategic activities across other parts of the AP+ organisation. They will work to support the day to day operational functioning of the various components of infrastructure and the ongoing support of future capability development and strategic initiatives.

The Payment Operations Team operate as the first line of contact for the three domestic payments organisations customers and are responsible for managing key relationships at an operational level. As a function, the Payment Operations Team is responsible for ensuring the implementation of the technology and services is consistent across all Members and Participants.

**Proposed Position Requirements are**:

- Proven Customer Operations experience within the payments, preferably with a technical lean.
- Experience directly with the NPP payment infrastructure preferred.
- Demonstrated analytical and problem-solving skills.
- Ability to take a proactive approach to identify opportunities / best practices that deliver to our customer needs.
- Proven track record in improving processes or systems.
- Proficient and adaptable to utilising technology services.

**What happens next**:
At AP+, we believe in the power of passion, pride, and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.
- AP+ are not partnering with Recruitment agencies for this role._

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