Program Manager

Program Manager, Domestic Building Insurance
Max term 2-year contract, Full-Time
About VMIA
Victorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive. We're an agency in the Department of Treasury and Finance portfolio, established under the Victorian Managed Insurance Authority Act, and report to the Assistant Treasurer.
We provide insurance and risk advice to government departments and agencies, with more than 4,600 clients, ranging from small community service organisations to public hospitals, schools, and core service providers. We help our clients prepare for, prevent, or reduce the impact of harm. When things don't go to plan, we help clients restore services and recover quickly.
The Domestic Building Insurance team provides mandatory insurance cover for homeowners who are building or renovating in Victoria. Builders are required to purchase Domestic Building Insurance (DBI) on behalf of the homeowner for all domestic building projects over $16,000. On average, we issue over 90,000 policies each year protecting over $160 billion worth of insured residential projects across Victoria.
Our unique perspective across Victorian Government clients is an opportunity for learning and development in the risk and insurance industry as well as the broader public sector, creating deep connections with our clients, and a shared understanding of best practice in our fields of expertise.
Your role
As Program Manager DBI, you'll lead the project management and coordination of the delivery of a portfolio of projects relating to insurance including benefits realisation, budget management, the associated change program, and reporting obligations.
You are a Senior Leader at VMIA reporting to the Chief Officer, Domestic Building Insurance.
Your experience and talent will enable you to keep the program on track with the strategic vision, and make sure it benefits our clients in the best possible way.
When working across teams, both on the client side and in-house, your focus will be delivering projects on time and to budget - and in line with our goals. As you recognise links between projects, you'll inform what tasks need priority and what needs to be reconsidered and reorganised.
Who you work with
- The DBI Management team, Executive Leadership Team, our Board and Committees and professional service providers.
- The Programs and Projects Office to align with the Project Management framework, governance and reporting and talent acquisition.
- The project Executive Sponsor, Business Leads and Comms team.

About you
- Tertiary qualifications in a Business, IT, Commerce, or relevant discipline (desirable).
- Appropriate qualifications and experience in program and portfolio management.
- An organised professional who's ready to manage multiple projects and program portfolios at the same time.
- A proven leader whose skill and passion inspires our Program Team.
- Experience with complex projects and identifying how to simplify the decision-making process.
- An excellent communicator who can present at senior executive level.
- Advanced skills in Microsoft Office Suite, Microsoft Project, SharePoint, and analytics software.
- You will ideally have Salesforce insurance purchase and claim's management solution development experience in a Victorian built environment context i.e., VMIA, VBA, DBDRV.
- You will utilise your experience in supporting both strategy development and successful execution of such, in conjunction with peer Victorian Government agencies e.g. DTF, DBDRV, VBA that has delivered significant and sustainable Victorian building industry change in recent years.
- You are a strategic thinker who has experience analysing complex information to identify potential risks and provide timely advice in a time-pressured environment.
- You are a highly developed communicator, both written and verbal. A capable writer, able to prepare high quality Board and Committee papers.
- You have a proven track record working cross functionally with a management team in a dynamic organisation. You have proven exposure to working effectively across the whole of business.
- Sound understanding of the complexities and nuances of public sector management, with the capacity to operate successfully in such an environment.

We encourage people from all gender identities, Aboriginal and Torres Strait Islander cultures, with disabilities, and from culturally diverse backgrounds to apply.
Please let us know of any accessibility needs to be considered during the recruitment process.
Why work with us?
- We're known for our incredible culture and sense of community - and an employee value proposition that makes our people proud.
- We reward innovation, best practice thinking and collaboration. We're industry leaders in diversity and inclusion, are passionate about gender equality, and encourage and enable our people to bring their whole selves to