Donor Administration Officer

2 weeks ago

Melbourne, Australia The Royal Women's Hospital Full time

Location: Melbourne | Northern Metropolitan

Job type: Full time

Organisation: The Royal Women's Hospital

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications, Information Management

Reference: 25248
- **Full time, 38 hours p/w, 12 month fixed term.**:

- ** Parkville location, with multiple public transport options available**
- ** $65K - 73K + salary packaging + super + 5 weeks annual leave**

The Royal Women’s Hospital is Australia’s first and most trusted tertiary hospital dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

**About Donor Administration Officer - Public Fertility Services**

The Women’s is excited to introduce a Public Fertility Services (PFS) for Victorians. The focus of the new PFS is to offer high-quality, safe and value-based care that is inclusive and culturally safe and improves access to fertility services for those who are currently underserviced by the private sector. Our focus is to recruit exceptional fertility staff who are aligned to the values and purpose of the Women’s and the PFS, refine the service model, expand our infrastructure and implement the new service.

**About the role**

The Administration Officer Donor and Surrogacy Services provides excellent customer service and quality, effective and efficient administration services to patients and their families, and colleagues

A regular day will see you:

- Comply with all organizational and program established policies and procedures.
- Respond to patient enquiries in accordance with department and program guidelines.
- Demonstrate respect, compassion and aim to create an exceptional experience in every interaction with patients, families and colleagues.
- Monitor the storage periods of egg and sperm donations and assist in contacting patients when their storage periods need extending.

**About you**

For th donor Administration Officer role, we seek a detail-orienated individual with excellent organisational skills and the ability to communicate effectively, both with donors and internal stakeholders.

You’ll bring with you:

- Have several years of relevant administrative experience within a Hospital setting.
- Excellent written and verbal communication skills.
- Working knowledge of EPIC, iPM programs.
- Previous IVF experience

**Our benefits**

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
- Public transport options at our doorstep and end of journey facilities for cyclists
- Onsite childcare centre and breastfeeding rooms
- Mentoring, learning and career development opportunities
- Five weeks annual leave, monthly ADO’s

**Inclusion and belonging**

**Join us

  • Donor Experience Coordinator

    2 weeks ago

    Melbourne, Australia The Royal Women's Hospital - Parkville, Victoria Full time

    About the role In this role you will be creating exceptional experiences for our donors and supporting the growth of our donor base by optimising and administering critical systems and processes. These include but are not limited to: - Reforming and overseeing the processing, receipting and banking of donations - Maintaining and updating database business...

  • Donor Acquisition Officer

    1 week ago

    Melbourne, Australia Beaumont People Full time

    Join a leading national provider of blindness and low vision services. - Highly flexible, hybrid, fulltime role with offices based in Melb and Syd - Exciting chance to join a long-standing team on a real exciting trajectory! **Donor Acquisition Officer - DRTV & Digital** Are you data driven and have strong digital expertise? Do you enjoy creative thinking...

  • Donor Experience Project Coordinator

    4 days ago

    Melbourne, Australia Royal Women's Hospital Full time

    Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: Royal Women's Hospital **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications Reference: 24343 **Fixed Term Position** **12 months - Full time** The Royal Women’s...

  • Donor Contact Team Leader

    2 weeks ago

    Melbourne, Australia PLAN INTERNATIONAL AUSTRALIA Full time

    **Description**: Exciting leadership opportunity within our passionate organisation. Motivate and guide our Donor Contact Centre team to ensure positive donor experience outcomes. Join a fun and supportive team culture, enjoying flexibility, salary packaging and a hybrid work model. **Plan International Australia’s Commitment & Mission** Plan...

  • Team Leader, Donor Development and Engagement

    1 week ago

    Melbourne, Victoria, Australia Beyond Blue Full time

    CompanyFor more than 20 years, people in Australia have placed their trust in Beyond Blue as a reliable source of mental health information, support and hope.We are one of Australia's most well-known, trusted, and visited mental health organisations. We never take this for granted. With that comes a deep responsibility to listen, to understand people's needs...

  • Philanthropy Data and Administrative Support

    2 weeks ago

    Melbourne, Australia Methodist Ladies' College Full time

    Ref Code 828347 Location Melbourne Category Education Support Sub Categories Administration Support Philanthropy Data and Administrative Support (9-12 Month Contract) Are you a detail-oriented professional with a passion for making a difference? Join our vibrant Community Engagement team at Methodist Ladies’ College and play a key role in supporting...

  • Team Leader Donor Development

    1 week ago

    Melbourne City Centre, Victoria, Australia Beyond Blue Full time

    Posted:20/10/2025Closing Date:03/11/2025Job Type:Permanent - Full TimeLocation:Melbourne CBDJob Category:MarketingCompanyFor more than 20 years, people in Australia have placed their trust in Beyond Blue as a reliable source of mental health information, support, and hope.We are one of Australia's most well-known, trusted, and visited mental health...

  • Supporter Services and Administration Officer

    2 weeks ago

    Melbourne, Victoria, Australia WaterAid Australia Full time $40,000 - $70,000 per year

    POSITION DESCRIPTIONTITLESupporter Services and Administration OfficerREPORTING TOHead of Individual GivingLOCATION3 Albert Coates Lane, Melbourne CBDEMPLOYMENT DETAILS/HOURSPermanent, Full timeIntroduction to WaterAidWaterAid's vision is of a world where everyone has access to safe water and sanitation. Our mission is to change lives by improving access to...

  • Donor Coordinator, Lions Eye Donation Service

    1 week ago

    East Melbourne, Victoria, Australia Centre for Eye Research Australia (CERA) Full time $80,000 - $113,102 per year

    Full time, ongoing roleSalary commensurate with experience $80,000 - $113,102.54 per annum plus superannuationGenerous salary packaging options availableAbout the teamThe Donor Coordinator role sits within the Lions Eye Donation Service (LEDS), part of the Centre for Eye Research Australia (CERA). LEDS is a joint venture between CERA and the Royal Victorian...

  • Administration Officer

    1 week ago

    Melbourne, Victoria, Australia Australian Red Cross Full time $54,261 - $80,000 per year

    Full time, 38 hours per week, permanent role8:00am – 4:06pm Monday – FridaySupport the team with the day-to-day operationsAbout usAustralian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia especially those affected by bushfire, flood and other disasters.About...