Quality Officer

**Quality Officer**:
**Job no**: 499484
**Work type**: Temporary Full Time
**Classification**: Band 6 ($90,263 - $97,365 pa)
**Categories**: Aged & Disability Support, Community Development

**About the role**
In this role, you will drive excellence within the Community Care Department, offering expert support in quality management, compliance, auditing, clinical services, client care, and incident management. A key innovator in continuous improvement, this role ensures the department is well-prepared for upcoming Support at Home guidelines and enhanced provider obligations.

**Work type**:Temporary full-time (until May 2026)**
**Classification**: Band 6 $90,263 - $97,365 pa plus super

Key responsibilities include:

- Provide and maintain up-to-date knowledge of developments in areas of quality specialty and relevance, related to, management of the frail aged, people with dementia, people with disabilities and their carers.
- Ensure consistent, effective, and efficient administrative and incident systems are maintained. Ensure regular collection and reporting of statistical and other data.
- Contribute to and actively participate in the Quality program in Community Care, including but not limited to assisting with incident and complaint management, continuous improvement, training and development of staff, and identification and actioning of SIRS.

**About you**
To be successful in this role, you will have detailed knowledge of the Aged Care Quality Standards and methods of Regulatory audit as well as a tertiary qualification relevant to the role. In addition, you will have:

- Proven experience in planning, implementing, monitoring continuous improvement activities in a community aged care setting.
- Proven clinical experience in a clinical/quality related role, or capacity to adapt skills and experience quickly.
- Awareness and support of the philosophies of healthy ageing, consumer directed care, promotion of independence and non-intrusive care and general disabilities, including a collaborative approach to decision making.
- Sound knowledge of the Home Care Package Program (HCPP) and the Commonwealth Home Support Program (CHSP), and developing Support at Home Program, both operationally and including the underpinning legislation.
- Knowledge of government and community resources available for frail aged people, people with dementia, people with disabilities and their carers.
- Program planning and development skills.
- Research and evaluation skills including data collection and analysis.

**Child Safety Responsibilities**
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.

**Diversity and Inclusion**

**Create our future together at the City of Greater Geelong**
Join the City of Greater Geelong, a community-focused workplace on Wadawurrung Country. We deliver over 130 services to our growing population, striving to make our city a great place to live, work, and study. Our central location for Central Geelong-based employees is the Civic Precinct, Wurriki Nyal, a modern, sustainable, and inclusive workplace, along with our outreach locations.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

**Applications and Enquiries**
- We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared._

**Advertised**: 13 Jan 2025 4:20 PM AUS Eastern Daylight Time
**Applications close**: 27 Jan 2025 11:55 PM AUS Eastern Daylight Time