
Service Desk Technician
6 days ago
**About A2B Australia**:
A2B is an Australian ASX listed Company with a leading position in personal transport. A2B’s dispatch technology is deployed globally and our expertise in payments is embraced by retailers and the taxi industry throughout Australia.
A2B is home to brands including 13cabs, Cabcharge, EFT Solutions, and Mobile Technologies International. In support of Professional Drivers and their Passengers, we provide class leading
- and cutting-edge technology to 96% of Australia’s 22,000 taxis as well as to taxis in 50 cities throughout North America, Europe, and New Zealand.
**Position Summary**:
We are seeking an experienced and customer focused Level 1 - Service Desk Technician, to provide exceptional IT support to the business and its key stakeholders.
This is very much a hands-on role involving varied tasks that will leverage your technical knowledge and sound troubleshooting experience. Also, your ability to communicate clearly and effectively will be an essential component to your success in this role.
**Responsibilities**:
Due to our growth and ongoing success, A2B Australia has a vacancy for a Service Desk Technicianto join our IT Helpdesk and Support team. Reporting to the IT Operations Manager, the Service Desk Tech will provide support to clients in a Help/Service Desk environment and at client’s premises when required.
As a Service Desk Tech you will be required to:
- Offer meaningful service, proactive feedback, effective assistance and advice to our clients.
- Accurately log, monitor and track service requests using Service Desk Management systems.
- Investigate, diagnose, resolve or escalate service requests in line with Service Level Agreements.
- Maintain job and call queues in Service Desk and provide regular feedback to clients.
- Conduct audits of client network environments as required to identify service needs and detect unauthorised software.
- Facilitate the acquisition and installation of hardware and software for customers.
- Securely maintain client operational and physical environments in line with corporate security policies, standards and work practices.
***
**Qualifications**:
- Proven experience as a **Service Desk technician **or other customer support role
- Technical knowledge, including:
- o Microsoft 365
- o knowledge of Office 365 and Windows environments
- o Active Directory Experience and administration
- o Microsoft Exchange Administration fundamentals
- o PC/Laptop hardware deployment/troubleshooting
- o Apple Product experience/troubleshooting
-
Pharmacy Technician Mms
2 days ago
Oakleigh, Australia Chemist Warehouse Full time**Pharmacy Technician - Aged Care**: From aspiring pharmacists to analytical payroll professionals, store support superstars to specialist skincare and cosmetic buyers and wise web developers to warehouse gurus - the opportunities really are limitless at Chemist Warehouse! Whether you're kick starting your career or looking for your next place to call home,...
-
Service Technician
6 days ago
Oakleigh South, Victoria, Australia Plus One Hoist Solutions Full time $60,000 - $90,000 per yearAbout UsAt Plus One Hoist Solutions, we specialise in selling, installing, maintaining and repairing vehicle hoists that are critical to our clients operations. We have a long tradition of providing superior technical on-site services for demanding commercial environments. Offering compliance reporting, scheduled preventative maintenance and emergency...
-
Oakleigh South, Victoria, Australia Cowan Air Services Full time $100,000 - $120,000 per yearCowan Air has an opportunity for an Air Conditioning - Supervisor/Senior Technician to join our team from our Oakleigh South office.Our current Supervisor/Senior Technician after working with us for over 10 years has decided to retire in the next few months. We wish him all the best in his retirement.Cowan Air services and maintains commercial air...
-
Field Service Technician
2 days ago
Oakleigh South, Australia Plus One Hoist Solutions Full timeThis is a unique opportunity to work within the largest automotive companies around. Our stellar client list is rapidly growing and we need mechanically minded people with great character to add to our team. **Benefits**: - Work vehicle - iPad used for service reports - Full range of equipment and tools - Commission opportunities - Ongoing support and...
-
Administration Officer
11 hours ago
Oakleigh, Australia Polydip Powderwerx Full timeAbout Us We are a leading Melbourne based powder coater and plastic dipper. With recognized applicating accreditation from major international powder coat suppliers, we pride ourselves on quality and customer service. We have a small, but growing, team of 15 and are looking for the right applicant to join us. As an Administration Officer, your duties will...
-
Technical Support Officer
12 hours ago
Oakleigh, Australia OZCOM TECHNOLOGY GROUP Full time**Technical Support Officer - Education** **Position Details** Ozcom Technology Group is seeking several Technical Support Officers (EDU) on either Part-time and/or full time basis to deliver ICT support services to our Government schools throughout the South East Melbourne Area. As an Technical Support Officer (EDU), you will be required to help schools to...
-
Workshop Supervisor
1 week ago
Oakleigh South, Australia Tesla Full time**What to Expect** Service Supervisors are leaders of our workshop teams and are solely responsible for the effective and efficient day to day service operation ensuring customer satisfaction is premium. In this role, you will be responsible for managing the Service Technicians and Apprentices in delivering an impeccable service experience to each and every...
-
IT Technician
1 week ago
Oakleigh South, Australia Teknik Consulting Full timeAre you a tech enthusiast with a passion for helping others harness the power of Information and Communication Technology (ICT)? Teknik Consulting, a leading provider of IT support services to public schools across Victoria, is seeking **expressions of interest** for the position of Technical Support Specialist for a school in **South Oakleigh**...
-
HVAC Refrigeration Mechanic
1 week ago
Oakleigh East, Victoria, Australia G&W Group PL Full time $90,000 - $120,000 per yearDue to the growth of our expanding Air-Conditioning company, we are seeking a full time, qualified or 4th Year Air-Conditioning Technician to join our friendly team. Immediate start availableGriepink & Ward Air-Conditioning specializes in all maintenance, repairs and installation needs for both Residential and Commercial customers across Melbourne.We...
-
Aged Care Pharmacist
4 hours ago
Oakleigh VIC, Australia Chemist Warehouse Full time $104,000 - $160,000 per yearAged Care PharmacistWhat an opportunityChemist Warehouse is Australia's leading community pharmacy group and one of Australia's most recognised brands. In addition to the 17,000+ employees working in over 500 pharmacies across Australia, we also have a growing international presence in New Zealand, China, and Ireland.Our Chemist Warehouse Chadstone...