Customer Service Manager

11 hours ago

Woolloongabba, Australia UniLodge Full time

**Permanent full-time position**:

- **Based at UniLodge Park Central - Woolloongabba, QLD**:

- **Great team and work culture**

UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business.

We are ambitious, progressive, and passionate about our mission. Across our workforce we have built an enviable culture of
**_trust_**:

- , _
**_engagement_**:

- , _
**_collaboration_**, and
**_fun_**. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are our greatest asset, and we go the extra mile to invest in you and make your career as rewarding as possible. We offer a range of employee benefits covering multifaceted learning and development programs, career progression, rewards & recognition, mental health & wellbeing programs, Employee Assistance Program (EAP), and the list goes on.

**About your new role**:
As Customer Service Manager you will coach and develop a team of Customer Service Coordinators in delivering an exceptional resident experience that focuses on fostering a safe, secure and healthy living environment.

Day-to-day you will oversee the front desk operations and the delivery of all areas of customer focused operations at the property. You will manage, record and promptly resolve issues or emergencies that arise while on duty, and act as a “Mentor” and point of contact for assistance, information and welfare for residents.

**About You**

You will be more than just a friendly presence, you are a crucial link in creating a supportive culture and inspiring community within the property. Whilst providing an exceptional customer experience is your forte, you will have a natural ability to resolve issues and possess experience in providing hands-on operational security and incident management in a residential setting. Previous leadership experience within a student accommodation or hotel environment will be beneficial.

**Role requirements include**:

- Unrestricted work rights in Australia and New Zealand
- National Police Check (completed within last 3 months)
- Working with Children’s Check
- State Real Estate Qualification (or willing to obtain)
- First Aid & CPR (or willing to obtain)

**How to Apply**

If this sounds like you, we would love to hear from you. Click ‘Apply’ and follow the prompts.

  • Customer Service Coordinator

    11 hours ago

    Woolloongabba, Australia UniLodge Full time

    **Full time**: - **Join a company culture focused on fun!**: - **Based on campus in Park Central, QLD**: - **Close to public transport** We are currently recruiting a full time Customer Service Coordinators to assist with customer service, property management tasks, administration and assisting with the leasing of our student apartments at UniLodge Park...

  • Customer Service

    2 weeks ago

    Woolloongabba, Queensland, Australia Affinity Nursing Full time $90,000 - $120,000 per year

    Affinity Nursing is a market leader in regional, rural and remote travel nursing and a contracted supplier to health departments nationally. Working for Affinity allows you to make a positive difference to workplaces, lives and communities. We deliver people solutions and invest in building relationships that last 20 years, not 20 days. Every action, big or...

  • Youth Services Case Manager

    2 weeks ago

    Woolloongabba, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: **About us**: ATSICHS Brisbane is a not-for-profit community owned health and human services organization delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We are the largest, most comprehensive Aboriginal Medical Health Service in Queensland, and Australia’s...

  • Customer Service Coordinator

    11 hours ago

    Woolloongabba, Australia UniLodge Full time

    Casual opportunity - Have fun while you work! UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business. We are ambitious, progressive, and passionate about our mission. Across...

  • Delivery Driver/Customer Service

    2 weeks ago

    Woolloongabba, Queensland, Australia Skip to Tip Qld Full time $35,000 - $45,000 per year

    Driver – (Brisbane & Surrounds)Skip To Tip is a fast-growing, customer-focused waste removal business, and we're looking for reliable and skilled Drivers to join our team. We can offer Full time, Part time or Casual roles to suitable applications. We are an equal opportunity employer and encourage applications from mature/experienced applicants.About the...

  • Customer Service and Calls Team Leader

    2 weeks ago

    Woolloongabba, Queensland, Australia iPlay Full time $60,000 - $80,000 per year

    About Us iPlay Australia is one of the leading "Amusement Centre Operators" in the Out-of-Home Entertainment Industry, offering its guests many unique and adrenaline-pumping experiences across several locations throughout Australia. iPlay is undergoing a rapid growth period and frequently opening new locations in major cities and towns nationwide. With one...

  • Youth Services Team Leader

    5 days ago

    Woolloongabba, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community-owned health and human services organization delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...

  • Customer Sales

    7 days ago

    Woolloongabba, Australia GPC Asia Pacific Full time

    **GPC** **is proud to be a winner of the 2021 AFR BOSS Best places to work award,** **taking out the #1 spot for Retail, hospitality, tourism and entertainment.** **It Starts With the Partsand YOU!** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets....

  • Service Manager 2ic

    11 hours ago

    Woolloongabba, Australia Busy Bees Full time

    Busy Bees at Woolloongabba East Busy Bees at Woolloongabba East is a purpose-built, busy 93-place service located South East of Brisbane City. With close access to public transport and located 10 minutes from the Brisbane CBD, this service is easily accessible. Don't miss out on this opportunity to join this dynamic team and Hive. Our service is looking...

  • Youth Case Manager

    3 days ago

    Woolloongabba, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community-owned health and human services organization delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...