Customer Service Coordinator

2 days ago

Woolloongabba, Australia UniLodge Full time

**Full time**:

- **Join a company culture focused on fun**:

- **Based on campus in Park Central, QLD**:

- **Close to public transport**

We are currently recruiting a full time Customer Service Coordinators to assist with customer service, property management tasks, administration and assisting with the leasing of our student apartments at UniLodge Park Central. This role is a unique mix of front office reception, property management, and customer service and will give you a great opportunity to learn new skills in a supported learning environment.

**About the Role**
- Full time (9:00am - 5:00pm)
- Operate the day-to-day front desk reception area
- Assist with the ongoing property management of our student apartments
- Undertaking administration and reporting tasks for the property
- Conduct room inspections
- Assist residents with enquiries related to their residency, studies, general needs and overall well-being
- Liaise with third parties regarding building facilities management including maintenance, contract cleaners, security etc.
- Be an active member of the emergency response team during shift times

**About You**
- QLD Real Estate Certificate (or willing to obtain)
- A focus on service and quality with the passion to deliver outstanding experiences
- Has strong administration skills with a high level of attention to detail
- Customer service experience in the accommodation industry
- Be culturally aware and understanding of different cultures
- National Police Check & Working with Children’s check (required)

**About UniLodge**

UniLodge is the leading provider of student accommodation in Australia and New Zealand and is currently in an exciting growth cycle as demand for our services is escalating globally. With a growing portfolio of over 110 properties, encompassing over 30,000 beds, it’s a very exciting time to join the UniLodge team

**Our Benefits and Culture**

Our culture is built on trust and engagement and we go the extra mile to make your career at UniLodge as rewarding as possible.
- A diverse culture that is friendly, fun and collaborative
- Acknowledgement, rewards and benefits.
- A multicultural & diverse environment.
- Development and career advancement opportunities
- Benefits; Employee Assistance Program, activities, On the Spot rewards, Annual Company awards, Long-Tenure leave, Well-Being Programs, Emerging Leader Program

**What you need to do now**

We are a 2021 Circle Back Initiative Employer - We commit to responding to every applicant.

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