Customer Service

6 days ago

Bayswater, Australia Novonesis Full time

**Are you ready for a new beginning?**

We need your talent, knowledge and dedication to better our world with biology.

**Our purpose points the way**

In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.

**We’re here to better our world with biology.**

**In this role you’ll make an impact by**:

- **O**rder Management**:Ensuring all customer orders are accurately processed and delivered on time. From processing orders to managing delivery documentation, you'll keep everything running smoothly.
- **Sales Support**:You’ll play a key role in creating and distributing important documentation to both internal and external stakeholders, ensuring everything is in order and up to standard.

**To succeed you must hold**:

- **Exceptional Organisational Skills**:You can juggle multiple tasks with precision and attention to detail.
- **Technical Proficiency**:You’re comfortable with MS Office (especially Word and Excel), and experience with an ERP system (e.g., SAP) would be a huge plus.
- **Problem-Solving Abilities**:You’re quick on your feet and know how to resolve customer issues efficiently while keeping the process smooth for everyone involved.

**_Remark: _**_This full-time, 12-month contract role with view to permanency offers a fantastic opportunity for someone eager to make a difference and potentially continue with us in 2026 and beyond. _**

Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

**Want to learn more?**

**Not the right fit for you?**
Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral Please check out our other open positions. The right fit for you could just be a few clicks away.

**Stay alert: Avoid recruitment scams**
At Novonesis, we are committed to maintaining a safe and transparent recruitment process. Please be aware of potential scams targeting job seekers and take note of the following:

- _Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process. _
- If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information. _We encourage you to verify the legitimacy of the message by contacting us directly through our official channels._

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