Career Counsellor

**Company Overview**

VICPAK is an established international education consultancy company promoting Australia, The United Kingdom (UK), Canada, United States and Europe.

**History**

VICPAK is renowned as a reputable, trustworthy, caring, and professional education placement centre. With more than 10 years experience in providing the highest quality advice to students in carving their educational paths, VICPAK has always taken fresh and innovative approaches in its service. The company acts as a liaison between students and their preferred education providers to ease the entire process of studying overseas. Staff members are always abreast of changes in the international education industry which means students get the most accurate advice from our team. VICPAK emphasises on the importance for students to align their career goals with the right course and the right institution by understanding the processes and procedures of getting an institution placement.

The company is staffed by a team of dedicated, friendly, multilingual, caring and responsible staff members with comprehensive knowledge about studying in Australia, The UK, and CANADA. The company is constantly exceeding the expectations of students, their families and other business partners through the provision of outstanding customer service.

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**Position Purpose**

The Careers Counsellor assists international students in selecting the courses /institutions that best suit their learning and career goals, guidance for career pathways, ensuring customer satisfaction and advocacy targets throughout their journey.
- Advise students about what courses and educational programs they need for chosen careers.
- Counsel students who are considering a career change.
- Provide information and advice to international students and their families regarding study opportunities in Australia, in English and other languages as applicable.
- Evaluate student's educational and work backgrounds to help them determine their career goals.
- Guide students in determining their interests and abilities using a wide range of methods, such as aptitude assessments, interviews and planning materials.
- Assist Student’s to craft a long-term career plan.
- Help students locate sources of financial support to pay for school and other training programs.
- Attending client’s feedback, inquiries and complaints in an appropriate and prompt manner and adhere to service standards.
- Work with students to overcome issues that could undermine their academic or career success.
- Maintain and update client’s database securely.
- Collaborate with faculty, staff and other student services divisions to help achieve university-wide goals and contribute to its long-range planning.

**Marketing / Events**
- Plan and publicize the career services center’s programs and events such as workshops, job fairs, and orientation sessions.
- Participate in educational and career marketing activities.
- Handle and carry out sales and marketing activities / events for both online and offline such as roadshows, education fairs, career expos, virtual recruitment events, presentations, direct mailing and activity logistics.
- Identify and market new educational and career opportunities to clients.
- Keep yourself informed and updated with the changes in education and career market.
- Promote and raise awareness of the VICPAK brand.

**Public Relations**
- Conduct group workshops on a variety of topics, including writing resumes and cover letters, successful job interviewing, using university employment databases and career development resources, researching graduate programs, and more.
- Build excellent relationships with representatives of education institutions and recruitment officers.
- Collaborate with faculty, staff and other student services divisions to help achieve university-wide goals and contribute to its long-range planning.
- Visit educational institutions and career expos and build relationships with institutions, representatives and other career counsellors.
- Maintain good working relationships with colleagues.

**What’s on Offer**
- A salary paying from $75000 to $80000 per year plus superannuation.
- A good, fair and friendly multicultural work environment.
- An ability to enjoy quality Australian work/life balance way of life.
- Opportunity to grow in the organization.

**Requirements**:

- Must be fluent in English, Hindi, Urdu and Punjabi.
- Must have at least **three years’** experience in mentoring and counselling, as a career counsellor.
- Courteous, patient, and tactful personality with strong customer service orientations.
- Possess a high level of initiative, integrity, and professionalism.
- Ability to go beyond expectations to help clients.

**Job Type**: Permanent

**Salary**: $75,000.00 - $80,000.00 per year

Ability to commute/relocate:

- Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (required)

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