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Ict Access Officer

3 weeks ago

Adelaide, Australia SA Government -DEPARTMENT OF HUMAN SERVICES Full time

**Department of Human Services**
**Job reference**: 677636
**Location**: 5000 - ADELAIDE
**Job status**: Long Term Contract
**Eligibility**: Open to Everyone

**Role Highlights**
- Access excellent learning and development opportunities
- Client-focused role
- Convenient CBD location

Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.

**About the Business**
Business Improvement and Technology is responsible for enabling the department and its operations to deliver its services through the provision and governance of information management, systems, data and technology. Their goal is to provide our employees with the tools they need to do their jobs effectively while making it simpler for the community to access the information they need.

**Role Details**
The ICT Access Officer is a role within Business Improvement and Technology and is accountable to the Team Leader, ICT Customer Support for:

- supporting staff and the business through the delivery of client focused fit for purpose systems and processes, which are underpinned by Service level agreements and the ITIL framework
- providing professional and efficient support to all ICT Systems and employees
- assisting with ICT administrative tasks, and monitoring activities.

**Special Conditions**
- National Police Check required
- Some out of hours work may be required
- Some interstate and intrastate travel may be required
- Must hold a current Australian issued driver’s licence (equivalent to minimum class C).

**Role Status**:11/06/2027

**Salary**: $67,589-$72,033

**Location**:Adelaide

**Diversity and Inclusion**

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.

**Applications close**: 18/06/2025 11:30 PM