aso5 - ict senior technical officer

2 days ago

Adelaide, South Australia Department for Education, South Australia Full time $85,790 - $95,000 per year

Department for Education

Job reference: 698790

Location: ADELAIDE

Job status: Short Term Contract

Eligibility: Open to Everyone

Why work with us

Every child and young person deserves a great education.

We have a strategy that aims to unlock every child's potential now and into the future, one that in partnership with learners, students, parents and the wider South Australian community will build a world-leading public education system. One that is equitable and prioritises learning and wellbeing.

Together we will make our education system the best it can be.

When our children and young people thrive, so do our communities and our state.

About the role

The ICT Senior Technical Officer is responsible to the Project Technical Lead and ICT Project Manager, School Administration Server Remediation (SASR) Program, for coordinating and delivering a range of specialist technical functions and services, which support Department for Education ICT across the state and the delivery of improved ICT infrastructure within schools. This work is part of the Department's Digital Strategy and Transformation objectives focusing on the ongoing improvement and life cycle management of ICT infrastructure and services delivered to all government schools and preschools.

The ICT Senior Technical Officer:

  • Acts as a subject matter expert in Windows Server Technologies and related supporting hardware networking, application and security infrastructure.
  • Provides a high level of customer service in the delivery of second and third level support and technical advice relating to issues and requests logged by education system users.
  • Ensures that vendor specific best practice processes and procedures are applied operationally in consideration of the ITIL framework.
  • Contributes towards solution design and maintains solution and process documentation, as well as their implementation and support arrangements within the program.
  • Assists in the planning of technical work activity based on objectives, risks, priorities, and resourcing.
  • Acts as a conduit between the project's technical team and external technical stakeholders.

Qualifications

Essential: Nil

Desirable: A tertiary qualification in an ICT related discipline or equivalent experience ITIL v4 Foundations.

Special conditions

The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry.

The incumbent will be required to undertake RRHAN –EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years.

For all other Special Conditions please refer to the attached Position Description.

Remuneration

ASO5 $85,790 - $95,413 per annum (1.0 FTE) + superannuation (12%) and leave loading.

Enquiries

Enquiries can be directed to David Mounsey, A/ICT Project Manager, via tel: or email:

Application instructions

Applications should be made through the IWorkForSA website.

Applicants are required to submit a CV, the Application Cover Sheet, Employment Declaration, and a cover letter of no more than two pages addressing the key competencies in the attached position description.

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.

Additional note

This is a full-time contract role (1.0 FTE), initial 12-month term contract.

Applications close: 05/10/2025 11:30 PM

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