ICT Support Officer

4 hours ago

Adelaide, South Australia Department of the Premier and Cabinet Full time $60,000 - $80,000 per year

About the Business - State Library of South Australia

The State Library of South Australia (SLSA), incorporating Public Library Services keeps alive the memories and stories of generations of South Australians. This is achieved by connecting South Australians to each other through our State Library and the network of community libraries, providing access to local and world information and serving as hubs for knowledge and community engagement.

Role Highlights

  • Support the systems and networks used by all South Australians.
  • Work with a team of professionals to improve processes and systems.
  • Enjoy a central work location in the North Terrace Cultural Precinct.

Role Details

The ICT Support Officer is accountable to the Senior ICT Support Administrator for the provision of a Support Desk for the public library network staff across SA, and State Library internal customers (State Library (the Library) staff which includes Public Library Services (PLS)). This encompasses providing first level support for LAN, WLAN, and WAN issues, managed desktops, and the operation of various central applications. The ICT Support Officer also participates in the development, review, evaluation and administration of a range of ICT projects and continuous improvement initiatives.

Special Conditions

  • The Incumbent will be required to participate in the department's Performance Management Program.
  • The Incumbent may be assigned to another position at this remuneration level or equivalent.
  • Some work outside of normal hours will be required.
  • Some interstate travel involving overnight absences will be required.
  • This role requires a National Criminal History check.

ClassificationASO4 - Administrative Services Officer

Salary Range$76,561 - $80,256 p.a

DurationUp to 12 months

Enquiries toScott Wolstencroft

Team Leader, ICT Infrastructure

Phone:

Email:

Applications close: 05/11/2025 11:00 PM

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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