Asset Protection Administration Officer

Remuneration package starting at $64,033 plus 10.5% superannuation
- Full-time, position with monthly RDO
- Work in a diverse and flexible team environment with the ability to work autonomously under a hybrid structure.

This role would suit a team orientated person with great attention to detail, who thrives in a busy dynamic work environment.

**About Baw Baw Shire Council**

A Baw Baw Shire Council career goes beyond business as usual. You'll find exciting development pathways rich in opportunity. Our thriving and engaged culture-first workplace is built on the passion and talent of people who proudly deliver vital services and exciting projects to a community they care about.

Our organisation comprises of a multicultural workplace of around 400 full-time, part-time and casual employees, all benefiting from great flexibility, work/life sway, study support, health and wellbeing initiatives and ongoing learning and development programs.

At Baw Baw Shire Council, we invite our people to tackle projects that keep them inspired. We encourage the exploration of new ideas. We support the enhancement of building on current skills and developing new ones.

Located adjacent to Melbourne, Baw Baw Shire is one of Victoria's fastest growing municipalities with freeway and V/Line access into Melbourne's CBD and suburbs. This allows easy access to training, seminars and conferences in the city, without diminishing the direct impact that comes from working within a close-knit rural community.

**About the Role**
- Provide administrative support to the Senior Asset Protection Officer and Asset Protection Support Officer as required.
- Management of the Works Inbox for the AP team.
- Assist the AP team to monitor and manage Customer Requests, ensuring compliance with Council’s customer service charter.
- Assist other areas of the organisation to provide accurate and timely information requested of the AP team.
- Single point of contact for all AP related enquiries and bookings, including booking in crossover inspections, Asset Protection and Works Within Road Reserve Final Inspections for the Asset Protection Officers.
- Process, review and manage all new permit referrals, including Asset Protection, Works Within Road Reserve, Nature Strip Modifications and Driveway Access Permits.
- Responsible for process development, document control and system file management.
- Utilise Council’s information systems for all workflow, record keeping and maintenance work within the area of responsibility.
- Manage administration of the bond refund process, acting as the main point of contact between the applicant and the Finance Department.
- A willingness to embrace Councils Cultural Commitment Values.
- Proven communication skills with a strong ability to work in a team and autonomously.
- Demonstrated initiative and the ability to manage time, set priorities, plan, and organise one’s own work.
- An attention to detail to ensure work is completed accurately and efficiently.
- Demonstrated ability to engage with stakeholders both internally and externally
- Relevant qualification and/or experience in administration
- Prior work experience in a role which involved customer service and experience in Local Government is desirable.
- A satisfactory Criminal Record Check.
- Worker Screening Check (formerly Working with Children Check) or willingness to obtain.
- A current Victorian drivers’ licence.

**Further Information and How To Apply**
- Baw Baw Shire Council is an equal opportunity employer and works in the interest of the safety of children and young people. Our recruitment processes reflect this commitment._