Clinical Operations Administrator

5 days ago

Camberwell, Australia CardioScan Full time

**CardioScan** is a global leader in cardiac diagnostics, providing rapid, accurate heart health insights through cutting-edge technology, innovative software, and expert analysis. With operations across 11 countries and over 850,000 tests reported annually, we’re redefining how healthcare professionals access life-saving cardiac data.

**About the Role**

We’re looking for a **Clinical Operations Administrator** to join our growing Australian clinical team. This part-time role plays a pivotal part in supporting our echocardiography operations, both onsite and remotely. You’ll work closely with Sonographers, Cardiologists, clinic staff, and internal teams to keep everything running smoothly behind the scenes - ensuring seamless coordination, efficient scheduling, and outstanding patient and customer support.

As CardioScan continues to expand, this position has strong potential to transition into a **full-time opportunity**.

**Key Responsibilities**
- **Provide essential administrative support** - Be the central point of contact for clinical, operational, and customer enquiries, managing bookings, patient scheduling, billing data, and phone support for clinics and patients.
- **Coordinate scheduling and rostering** - Help maintain and optimise staff and patient schedules, ensuring coverage across clinics and quick adjustments when needed.
- **Optimise workflows** - Partner with Echocardiographers and operational staff to streamline processes, delegate routine tasks, and minimise administrative load on clinical teams.
- **Maintain documentation** - Support the development and maintenance of Standard Operating Procedures (SOPs) to ensure consistency and compliance across clinical operations.
- **Contribute to innovation** - Identify and implement improvements that enhance efficiency, accuracy, and the overall quality of service delivery.

**About You**

You’re proactive, organised, and thrive in a fast-paced environment where precision and collaboration matter. You’ll bring:

- **Strong administrative and organisational skills** - Confident managing multiple tasks, scheduling, and reporting with attention to detail.
- **Clear communication and interpersonal skills** - Able to liaise professionally and empathetically with clinicians, staff, and patients.
- **Process and workflow management** - Skilled in coordinating rosters, monitoring clinic activity, and identifying areas for improvement.
- **Problem-solving mindset** - Quick to spot issues and act with initiative to resolve them.
- **Tech confidence** - Comfortable using scheduling tools, EMR systems, and new digital platforms to support operations.
- **Collaborative approach** - You work well with cross-functional teams and enjoy being part of a close-knit, high-performing group.
- **Continuous improvement mindset** - Open to feedback and always looking for ways to make things run better.

**Why work with CardioScan?**
- Be part of a mission-driven business improving lives daily
- Work with a collaborative, energetic and forward-thinking team
- Join a truly global company that's scaling rapidly-and take your career with it
- Enjoy great perks including birthday leave, flexible working arrangements, and strong mentorship to support your growth and development.

**CardioScan is an equal opportunity employer committed to attracting and retaining diversity in our workforce

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