Duty Manager

2 days ago

Carlton, Australia UniLodge Full time

**Full Time **opportunity**:

- **Start your career with UniLodge - we encourage internal progression**:

- **Based at Essence Hotel and UniLodge Carlton, VIC**

UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; it’s a very exciting time to join the UniLodge team

We are seeking a Duty Manger to assist with the overnight operations of our Essence Hotel & UniLodge Carlton hybrid property. This role is a unique mix of property management from a leasing perspective and hotel front office supervisory duties with a focus on reservations and administration.

A day in the life of a Duty Manager consists of:

- Manage the day-to-day administrative and customer service operations
- Ongoing management of the apartments including inspections and maintenance requests
- Work to achieve and maintain the budgeted occupancy figures
- Build and maintain relationships with each key stakeholder group (investors, university housing bodies, key learning institutions)
- Market the property in a proactive manner
- Maintain the property to the highest level of cleanliness and presentation
- Recruit, manage and develop a team of high performing staff

**To be great in this role you will**:

- Hold VIC Agent's Representative Certificate (desirable)
- COVID full vaccination or exemption as per VIC State & industry legislation
- Strong property management background from a leasing perspective
- Highly developed interpersonal skills with the ability to problem solve and manage conflict
- Focus on service and quality with the passion to deliver outstanding experiences
- National Police Check & Working with Children Check (willing to obtain)

**Why work for UniLodge?**

We are ambitious, progressive, and passionate about our mission. Across our business we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are our greatest asset, and we go the extra mile to invest in you and make your career as rewarding as possible. We offer a range of employee benefits covering multifaceted learning and development programs, career progression opportunities, various leave options, mental health & wellbeing programs, Employee Assistance Program (EAP), rewards & recognition, and the list goes on.

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