Account Manager

Primary LocationVIC - Melbourne - 655 Collins St
- Job Description SummaryWe are currently seeking an Account Manager to join our Business Development team, focusing heavily on new business opportunities.
- About the Role Nature of position: Permanent, Full Time

Location: Flexible Location (Melbourne / Sydney / Brisbane)

As an Account Manager, you will oversee all facets of business development across both new and existing accounts and markets. Your responsibilities include identifying growth opportunities, ensuring Service Stream is considered for proposals, and contributing to the development of effective winning strategies. Additionally, you will seek out new customers and explore emerging sectors to drive business expansion.

Coordinating and developing strategic plans with each Telco operational business group to support future business growth and effective profitable delivery.

Business Development
- Development of strategies and plans for new projects including the tracking of potential opportunities, evaluation and prioritisation of those business growth opportunities including corporate development
- Prepare and conduct presentations with prospective customers and stakeholders
- Develop and maintain strategic business relationships with major clients to promote brand awareness and profitable business relationships
- Actively participate in appropriate industry workshops, conferences, and forums.
- Create and implement strategies for new business clients based on strategic plan and market intelligence.
- Contribute to strategy development plan for Telco business and consulting with the operational groups for input.
- Develop and maintain partnerships with partners (i.e., consultants and key sub-contractors).
- Interact and create opportunities with other business units within Service Stream i.e., Transport Infrastructure, Utilities & Infrastructure, etc.

Client Relations
- Develop and maintain strategic business relationships with new and existing clients to promote brand awareness and business relationships.
- Create and implement strategies for clients based on current and anticipated customer requirements.
- Develop and maintain partnerships with clients.
- Maintain open and initiative-taking communications with clients.

Governance
- Ensure any business tender documents and negotiations are undertaken in a way that protects company interests.
- Contribute to the continuous improvement of all aspects of our business development and opportunity tracking systems.
- Manage customer expectations around Service Stream’s commercial framework.
- Periodically check and refresh strategic development plan with all parts of the business.

Skills & Experience- Minimum 3 years’ experience within the Telecommunications or Electrical industries with a known client base.- Experience working for a telecommunications contractor and or Telecommunications provider.- Demonstrated experience in managing customers, development of account plans and preparation of presentations to key clients.- Significant experience in commercial management, client management and working with operations groups.- Demonstrated experience in market research, opportunity identification, tender preparation, securing internal approvals and transition procedures.
- Tertiary qualifications in Business, Commerce, Engineering (Telecommunication, Civil, Mechanical, Electrical, or other), or a related discipline, preferred but not essential._

Why Join Us?

At Service Stream, we are committed to building Australia’s essential service networks. This role offers the opportunity to lead impactful projects, work closely with industry experts, and contribute to a strong safety culture while being part of a dynamic and supportive team.

Other Benefits:

- Growth - We are growing and there are opportunities for your career development across our business units.
- Discounts - Employee rewards program and employee discounts across hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, Specsavers and many more We also offer access to novated leasing.
- Paid Leave - Parental, cultural, community service, study, corporate volunteering and purchased leave available.
- Culture - we are committed to fostering a workplace culture that values diversity and inclusion. We celebrate excellence through our Kudos Awards, and significant milestones from 5 years of service are rewarded.
- Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies._
- DepartmentCommercial

How to Apply