Head of Profit Protection

**Brighter Futures Start Here**

As Australia and New Zealand's biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices - it’s the heart of everything we do.

As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

**Join the team**

We are seeking a dynamic and engaging leader for our Head of Profit Protection to develop and implement comprehensive strategies to prevent fraud, theft, and other forms of profit loss across both our iconic brands. Together, Kmart and Target form a dynamic retail powerhouse, committed to delivering exceptional value and innovative shopping experiences to millions of customers.

In this role you will lead dedicated profit protection and fraud investigations teams, conduct thorough investigations, and collaborate with the operations team to reduce shrinkage. Our Head of Profit Protection will also collaborate across the business, including the sourcing, supply chain, merchandise, finance, legal, and IT departments, to identify and mitigate risks.

**What you’ll be doing**
- Develop, implement and lead comprehensive strategies to reduce shrinkage.
- Collaborate with store operations to enhance physical and procedural security measures.
- Conduct regular risk assessments to identify potential fraud as well as mitigate risks related to theft and other forms of profit loss.
- Lead and manage the profit protection and fraud investigation teams.
- Develop and implement risk mitigation plans ensuring alignment of profit protection strategies with overall business goals.
- Perform management of ROI of technology and vendors providing investigation techniques.
- Collaborate with various departments, including operations, sourcing, supply chain, merchandise, finance, legal, and technology to identify and mitigate risks.
- Engage and communicate with stakeholders at all levels of the organisation, including the wider Wesfarmers board. Effectively manages budgets for profit protection team and initiatives, ensuring optimal allocation of resources.

**To be successful in this role you’ll have**:

- Minimum of 5+ years Loss Prevention experience.
- Leadership experience leading teams with at least 5+ direct reports.
- Proven experience in Strategy Development.
- Strong skills in engaging & collaborating with stakeholders of all levels.
- Experience with board reporting and high level stakeholder communication
- The ability to analyse complex data and identify patterns, trends and anomalies.
- The ability to develop and implement long-term strategies to achieve business goals.
- The ability to understand and manage financial aspects related to profit protection, including budgeting, cost analysis and financial reporting.

**Benefits we’ll offer you**
- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
- A team member discount card that gives you a discount at Kmart and Bunnings
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers
- We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
- We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
- A dynamic learning and support program
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
- A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
- Great career opportunities across the broader Wesfarmers Group

**We’re here to make everyday living brighter**

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect - getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

**A place you can belong