Volunteer Services Manager

**About ACH Group**: For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we’re able to create good lives for our customers. With purpose lead roles across residential care, retirement living, home and community care, health and wellness, social experiences and corporate teams, our workforce deliver impact for our residents and customers.
ACH Group are deeply passionate about making a positive impact, and we wholeheartedly celebrate the uniqueness of our community. Our remarkable achievements are a direct result of the dedication and support from our incredible team of volunteers who share our unwavering commitment to making a difference.
We are currently seeking a highly motivated and strategic-minded Volunteer Services Manager to join our team and play a pivotal role in the growth, transformation, and development of our volunteer programs.
**What you’ll do**:

- Evolving the strategic vision for volunteer engagement, with a focus on business partnering, program development, and expanding our volunteer base.
- Collaborate with internal stakeholders to identify volunteer needs, align them with organisational goals, and design volunteer programs to meet those needs.
- Recruit, train, and onboard volunteers, ensuring they are well-equipped to fulfill their roles effectively and have a positive experience.
- Establish and maintain relationships with external organisations, community groups, and educational institutions to attract new volunteers and build partnerships.
- Create and execute innovative strategies to engage, motivate, and retain volunteers, fostering a sense of belonging and commitment.
- Provide ongoing support and guidance to volunteers, serving as their primary point of contact for questions, concerns, and feedback.
- Regularly evaluate volunteer programs, collecting data and feedback to measure their effectiveness and identify areas for improvement.
- Collaborate with the marketing and communications team to promote volunteer opportunities through various channels, including social media, newsletters, and community events.
- Stay updated on best practices and trends in volunteer management, seeking opportunities for professional development and implementing new ideas.
- Demonstrate passion for the organisation's mission and values, with a genuine interest in volunteerism and community engagement.

**You will need**:

- Formal qualifications in human services, management, or equivalent.
- Proven experience in the development, management, and implementation of volunteering programs within human service organisations.
- Highly developed verbal and written communication skills, including proficiency in Microsoft Word, Excel, and PowerPoint.
- Proven ability to work well in a team.
- Impeccable attention to detail and a high focus on accuracy.
- A satisfactory Police Check for working with vulnerable groups less than 12 months at commencement.

**If you want to join our amazing team, we can offer you**:

- Career development with inhouse upskilling and external learning opportunities
- Friendly and inclusive culture, supporting diversity and employee wellbeing
- Free on-site flu vaccination program
- Financial advice for HESTA members, our preferred superannuation supplier
- Wellbeing program including free employee assistance program
- Recognition program acknowledging significant contributions
- Salary packaging to maximise your take home pay
- Discounted Corporate Membership - Health Insurance - BUPA

ACH Group is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum to reduce your tax. We also offer a range of perks through our Employee Benefits Program (e.g., discounted private health).
Applications close at 5pm, 3rd of November 2024.
ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability, or any other basis.