Ict Account Manager

1 week ago

Macquarie Park, Australia ATEN ANZ Pty. Ltd. Full time

**Tasks and Responsibilities**:
**Responsibilities**

As an ICT Account Manager, you will manage client accounts and represent ATEN in selling a range of cutting-edge computer hardware, software, and ICT solutions. Your primary responsibilities include:

- Compiling lists of prospective clients using trade directories and other sources.
- Visiting regular and prospective client businesses to identify and act on sales opportunities.
- Promoting ATEN's ICT solutions, including KVM switches, audiovisual switches and matrices, intelligent power distribution units, and IT management systems.
- Assessing customer needs and explaining how ATEN’s products and services meet those needs.
- Collaborating with pre-sales teams to design tailored solutions for customers.
- Developing apparatus and procedures to test or evaluate ATEN products and systems.
- Quoting and negotiating prices and credit terms, completing contracts, and recording orders.
- Reporting to sales management on sales made and the marketability of ATEN’s ICT solutions.
- Preparing sales reports and maintaining records of business expenses.
- Arranging the delivery of goods, installation of equipment, and provision of services.
- Following up with clients to ensure satisfaction, resolving any issues, and arranging modifications if necessary.
- Providing technical training for customers, partners, and internal teams on ATEN products.
- Conducting market research, tracking industry trends, and analysing product performance.
- Maintaining thorough records of all key performance indicators and engineering activities.
- Reporting updates and project timelines to the Managing Director.
- Managing and guiding ATEN pre-sales/post-sales engineers to ensure that the proposed ATEN product solution designs or software code designs meet customer requirements in terms of both functionality and quality
- Providing training for team members to ensure skill development in solution design and implementation.

**Qualifications and Experience**:

- Bachelors Degree in Electronics Engineering, or a similar field.
- 2 years of experience in electrical engineering, or in a related position.
- Strong understanding of electrical systems, products, and components.

**What We Offer**:

- Competitive salary and benefits package
- Opportunities toward professional development and growth
- A collaborative and supportive work environment

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: $125,000.00 - $135,000.00 per year

**Experience**:

- electrical engineering, or in a related position: 2 years (preferred)

Work Authorisation:

- 澳洲 (required)

Work Location: In person

Application Deadline: 05/03/2025

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