Customer Service Consultant
3 days ago
At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
Our people are passionate, dedicated, adaptable and not afraid to have a bit of fun. If you're looking for a diverse team driven by strong, approachable leaders in a fun and dynamic environment, we can't wait to hear from you.
**Job Description**:
In this role, you will work alongside a small team to deliver world-class service to customers in an accurate & timely manner, with a strong focus on providing a fantastic customer experience.
We’re looking to take on multiple recruits to take our service to the next level. On a daily basis, you will be speaking with customers, account managers, warehouse managers, and business owners in a diverse and ever-changing role.
What you’ll be doing:
- Providing high-level customer service to both the general public and businesses-
- Placing orders, tracking orders, and handling exchanges and customer complaints- Liaising with internal departments to solve customer issues
What you need to know:
- Melbourne CBD - Hybrid mix of WFH and office after training- Full-time 12-month contract (with the opportunity to extend)- Monday - Friday on a rotating roster between 8am-8pm- 4 weeks paid training
Culture & Benefits:
- Represent a powerhouse in Australian workwear- Room for growth & development- Great reward and recognition programs- Defined pathways to leadership positions- Easy access to all forms of public transport- A fun and friendly “family” environment with regular RR events- A supportive working environment with great training & mentorship- A tight-knit & fun-loving team awaits you
What you’ll need:
- Be a clear and concise communicator both written & verbally- Tech savvy & not afraid to learn new systems- Great time management skills with a desire to work hard- Problem-solving skills along with an ability to multitask multiple enquiries- Previous customer service experience within a contact centre is desirable but not essential
WFH Requirements- Windows 10 PC and Monitor/Laptop with an i5 processor and 8GB of RAM or equivalent- Anti-virus installed and Windows defender switched- Reliable internet connection - no tethering or hotspot- Headset with a microphone.- NOTE: Apple Mac computers are not suitable due to system compatibility.
-
Customer Service Consultant
1 week ago
Melbourne City Centre, Australia HAYS Full timeFully Work From Home / Full time / Permanent / Finance industry / $63,809 Packaged - Your new company Hays is proud to partner with one of Australia’s leading member-owned health funds in the search for new Customer Solutions Consultants. For over 180 years, this Melbourne-based health fund has been assisting members in achieving real wellbeing, something...
-
Customer Service Consultant
3 days ago
Melbourne City Centre, Australia Bank Australia Full timePosted: 03/07/2025 Closing Date: 31/07/2025 Job Type: Contract Location: Melbourne CBD Job Category: Banking and Financial Services Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong...
-
Customer Service/pricing Consultant
3 days ago
Melbourne City Centre, Australia HAYS Full timeCustomer Service/Pricing Consultant **Your new company** Since its establishment in Italy nearly thirty years ago, this logistic based company has maintained a consistent approach that has become the foundation of their Australia footprint, being a leading provider of transport solutions. This philosophy extends across cutting-edge warehousing facilities...
-
Relief Customer Service Consultant
5 days ago
Melbourne City Centre, Australia Bank Australia Full timePosted: 06/05/2025 Closing Date: 06/06/2025 Job Type: Permanent - Full Time Location: Melbourne CBD Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a...
-
Customer Service Consultant
2 weeks ago
Melbourne City Centre, Australia HAYS Full timeEXPRESSION OF INTEREST | Customer Service & Sales Customer Service & Sales Positions Available | Melbourne CBD & Suburbs | Are you a motivated and results driven individual with a passion for sales and customer service? Do you have exceptional communication skills and a passion for creating a positive customer experience? Want to try something new? At...
-
Consultant, Customer Experience Strategy
2 weeks ago
Melbourne City Centre, Australia NAB Full timeConsultant, Customer Experience Strategy - Job number: 798821 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Business Analysis - Category: Data & Analytics - Work type: Permanent Full time - Closing at: Mar 14 2025 - 23:55 AEDT **Favourite** - **Bring your experience in Customer Experience Systems (CX...
-
Customer Service Consultant
4 weeks ago
City Of Joondalup, Australia RAC WA Full timeRAC WA Joondalup, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Service Consultant role at RAC WARAC WA Joondalup, Western Australia, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant role at RAC WAGet AI-powered advice on this job and more exclusive...
-
Consultant, Customer Insights and Planning
5 days ago
Melbourne City Centre, Australia NAB Full timeConsultant, Customer Insights and Planning - Job number: 801850 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Data & Analytics - Work type: Permanent Full time - Closing at: Aug 8 2025 - 23:55 AEST **Favourite** - Be a lynchpin to bring our customer obsession to life - Important role to make our...
-
Consultant, Supplier
1 week ago
Melbourne City Centre, Australia NAB Full timeConsultant, Supplier & Service Management - Job number: 799920 - Primary position location: VIC- Melbourne CBD - Category: Property & Procurement - Work type: Permanent Full time - Closing at: Jun 8 2025 - 23:55 AEST **Favourite** - **Build long-term relationship by understanding and adapting to changing customer needs**: - **You will be tasked to find...
-
Customer Service Consultant
3 weeks ago
Melbourne, Victoria, Australia Essity Full timeJoin to apply for the Customer Service Consultant role at Essity2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant role at EssityGet AI-powered advice on this job and more exclusive features.Customer Service Consultant – Consumer CareAt Essity, we are committed to providing care, comfort, and confidence for our...
